JobPurpose: Responsibleforallaspectsofproductionqualityincludingthequalitymanagementsystem. Ensuringcompliancetocustomer,industry,andregulatoryrequirements,includingISO.LeadtheISOauditsacrossourfoursitesanddealwithanynon-conformancesthatmayarise.Developacontinuousimprovementculturewithinthebusiness,assistingalldepartmentswiththecreationofproceduresandanyassociateddocumentation. Administeranyday-to-dayissues,includingcustomerqueriesandassistintheimplementationofarobustsupplierdocumentationpack,specificationsandanalysis. Duties&Responsibilities Influenceactiveparticipationatalllevels,fromstrategythroughtoimplementation,motivatingallstafftoensurecommitmenttotheoverallbusinesssystems MaintainmonthlyQualityCommunicationStrategyforallsitesandstaff,toincludewritteninformation,toolboxtalksandmanagementbriefs Completeweeklycertificatesofconformityandproduceregularandadhocqualityreportsasrequired EnsurethecompanymaintainsallaccreditationsincludingISO,planandconduct internalaudits,andcontinuallydevelopthemanualandprocedures Reviewcurrentqualitytestingproceduresandspecificationsandcreateandimplementnewqualitytestingprocedurestostreamlinecurrenttestingpracticestoensureweareproducingmaterialthatalwaysmeetscustomerspecifications. ProvideMRFsupplieranalysis UnderstandandsupportwithPRNapplicationsandcalculations LiaisewithBDMsandensuredocktestingofrawstock,ensurefindingsarerecordedandcommunicatedwhererequired Plantestschedules(XRF),communicatingresultstocustomers Attendcustomerculletreviewsasrequired ArrangeandliaisewithexternalauditorsforEMS,QMSandcustomers Ensurecompliancewithendofwaste(EOW)regulationsforglassculletincludingtests,standardupdatesandreporting AmendandupdateQMStoreflectbusinessandlegislativechangesinlinewithEOWregs,BSEN(13242/12620)standardsandWRAPprotocol Maintainprocessflowdiagramsforeachplant SOPmanagement,amendments,updateandadditionswhererequired Investigatetherootcauseofanyexternalcustomercomplaint(NCRs),recordthecomplaintinlinewithcompanyprocedureandincludetheimplementationofcorrectiveandpreventativeactions,feedbacktothebusinesswhererequired Developnewstandardsforproduction,withimprovementsasneeded,andcreatetestingprotocolsandplansforimplementationacrossallsites TakeownershipofthePurgoqualitydataandproduceweeklyreportsonthetrendsandstatistics,whichwillhelptoimprovequalityandpreventfailures Maintaincomplaintandnonconformanceprocessingthroughrecordsandtrackingsystems,includingrootcauseandcorrectiveactions InvolvementwithsitePPMscheduleanddailymaintenanceplantoensureanytaskswhichwillimpactqualityiscontrolled KeySkillsandCompetencies StrongknowledgeofwasteclassificationtechnicalguidanceWM3 BSENstandardsknowledge Previousexperiencewithinqualityassurance ExperienceofimplementingandmaintainingISOandendofWaste? Riskmanagementexperience UnderstandingofandtheabilitytointerpretSHEQ-relatedlegislation,Companystandardsandprogrammerequirements Evaluateprocessriskandimplementactionstopreventincidents Abilitytodelivertrainingandinfluenceallemployeesatalllevelsbusinessinallaspectsofquality ExperienceofmanufacturingtechniquesincludingSixSigma,5S,Lean Excellentcommunicationskillsbothverbal&inwriting Attentiontodetail PeopleManagement