About our company
Camira are a multi-award-winning textile manufacturer with two centuries of heritage and a forward-thinking approach to innovation and sustainability, Camira designs and manufactures environmental fabrics for the commercial, public transport and residential sectors.
Purpose of the role
Continually strive for customer excellence and support Camiras vision by ensuring that Camira products meet established quality standards by regularly reviewing COPQ and CCR data whilst coordinating control plan audits and A3 projects. You will build robust customer relationships and will proactively manage quality related customer complaints by continually identifying and implementing improvements to achieve both effective and efficient outcomes.
The day to day
1. To adhere to the Camira Code of Conduct and comply with all relevant quality, environmental, health & safety, data protection, and corporate legislative requirements
2. Lead the customer-focused quality function, consistently meeting expectations and embedding best practices to enhance internal and external reputation.
3. Drive continuous improvement of the Quality Customer Concern process, reducing CCR occurrence...