Our client is seeking an experienced and driven Head of Estates to lead a flagship residential development in South East London. This role sits within a large, high‑profile estate currently undergoing a complex recovery and re‑mobilisation following a major incident. This is not a steady‑state environment; the successful candidate will play a pivotal role in stabilising operations, restoring estate performance, and preparing the development for full re‑occupation. Working closely with contractors, consultants, and key stakeholders, you will lead the estate through an active recovery phase, maintaining operational control while remediation and improvement works progress. This is a high‑impact, visible leadership opportunity offering genuine ownership of a complex scheme and the chance to deliver meaningful improvements across operations, safety, resident experience, and long‑term asset performance. Key Responsibilities:
Lead the day‑to‑day estates and facilities management operations, ensuring a safe, compliant, and well‑maintained environment Take ownership of re‑mobilisation activities, including oversight of asset readiness, system status, and operational control Manage hard and soft FM services including M&E maintenance, cleaning, security, waste and public realm Oversee planned preventative maintenance (PPM) programmes and contractor performance Work closely with M&E contractors, consultants, and construction teams to ensure systems are safe, compliant, and operationally ready Maintain control of the estate during a live works / contractor‑heavy environment, ensuring clear accountability and safety standards Lead on health & safety, fire safety, and statutory compliance across the site Act as the key point of contact for stakeholders, including residents (when reoccupied), client representatives, and delivery partners Manage and develop a multi‑disciplinary on‑site team, driving performance, accountability, and engagement
Your Experience:
Proven experience in a senior estates or operations role within large‑scale residential or mixed‑use developments (BTR, PRS, or similar) Experience of mobilisation, handover, or managing complex / recovering estates Strong understanding of facilities management and building systems (M&E), including PPM regimes and contractor‑led maintenance Experience working alongside contractors, developers, or within construction or handover environments Excellent track record managing contractors, service partners, and on‑site teams Strong knowledge of health & safety, fire safety, and compliance frameworks Ability to operate confidently in a fast‑paced, evolving environment, maintaining control and prioritising risk Strong communication and stakeholder management skills
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