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Talent Acquisition Executive at Apprentify
About Us
At Apprentify, we deliver innovative development programmes that help businesses thrive and individuals grow. We work in partnerships with organisations across the UK to upskill and reskill talent in Sales, Marketing, Data, AI, Tech, Cyber Security and Digital Learning. Our mission is to empower people with skills that drive real business impact. We combine expert coaching and training, high quality learning design, and strong employer relationships to create programmes that deliver measurable results for our customers.
Role Overview
As Apprentify’s Quality Manager for our apprenticeship programmes, you will drive excellence in learner outcomes by overseeing feedback systems, quality assurance, and stakeholder engagement while leading a team of Internal Quality Assurers (IQAs).
Your duties encompass the development and implementation of quality procedures, assisting Apprentify’s Head of Quality in the administration of the Quality Improvement Plan (QIP) and Self-Assessment Report (SAR), and ensuring adherence to Department for Education (DfE) and Skills England regulations. You will support the development of new and existing coaches and trainers, facilitate External Quality Assurance (EQA) visits, and collaborate with departments to enhance programme delivery and promotion, ensuring alignment with company mission to deliver innovative apprenticeship programmes.
With recent senior-level involvement in a successful Ofsted inspection, you will ensure full compliance with the Education Inspection Framework (EIF) by leading inspection preparedness, conducting internal quality reviews, and presenting learner experience and quality assurance evidence. By fostering a high-performing team culture, overseeing learner journey evaluations, and maintaining up-to-date policies and resources, you will drive continuous improvement and empower learners to succeed in their chosen apprenticeship pathway.
Key Responsibilities
* Lead and manage a team of Internal Quality Assurers (IQAs), fostering a collaborative and high-performing team culture.
* Develop current and implement new quality assurance procedures to enhance programme delivery and learner outcomes in line with the growth of the business.
* Organise and oversee quality of learning visits (observations), covering trainers, coaches and working with Performance Managers to implement development plans.
* Create and maintain the Quality Improvement Plan (QIP), Self-Assessment Report (SAR), ensuring accurate data and strategic alignment with programme goals.
* Drive Qualification Achievement Rates (QAR), working with Compliance and Delivery departments to maintain the Apprenticeship Accountability Framework (AAF)
* Take ownership of updating policies and processes related to learner experience, quality assurance, and programme delivery, ensuring compliance with Department for Education (DfE) and Skills England funding regulations.
* Ensure learner experience initiatives align with Apprentify’s quality framework and drive continuous improvement.
* Facilitate EQA visits supporting Curriculum Leads and IQAs to meet awarding body requirements.
* Collaborate with department managers including the marketing team to support promotion of apprenticeships.
* Oversee the creation and maintenance of learner and employer resources, supporting Curriculum leads to maintain consistency across departments.
Learner Experience and Feedback
* Lead the design and delivery of learner experience initiatives, ensuring feedback is systematically captured and actioned to enhance programme quality.
* Oversee visit evaluations, analysing data to produce actionable reports that drive programme improvements.
* Facilitate learner and employer focus groups and consultation panels to review and refine customer-facing processes, documents, and resources.
* Expand evaluation processes to cover the full learner journey, including onboarding, initial assessments, start, progress and Gateway reviews, coaching sessions, learner support, and exit reviews.
* Manage annual learner and employer evaluation processes, producing strategic reports to shape future programme development.
Training and Development
* Support and mentor IQAs through feedback, support visits, standardisation activities ensuring quality, positive progression and timeliness of outcomes.
* Provide ongoing mentoring and support to coaches and tutors to maintain consistency and excellence in teaching practices.
Ofsted and Inspection Readiness
* Play a pivotal role in preparing for Ofsted inspections, ensuring full compliance with the Education Inspection Framework (EIF).
* Lead the collation and presentation of learner experience data, feedback, QAR, and quality assurance evidence during inspections.
* Work with leadership, delivery teams, and employer partners to implement Ofsted action plans.
* Conduct internal audits to assess inspection readiness and identify improvement areas.
* Stay updated on Ofsted expectations, ensuring ongoing compliance and best practice.
Skills & Experience
* Proven experience in education, learner experience, or quality assurance, within apprenticeships, minimum 5 years.
* Strong leadership skills with experience managing teams, including IQAs.
* Expertise in developing quality procedures, QIPs, SARs, QARs, and updating policies/processes.
* Recent involvement with Ofsted inspections, in a senior capacity, ensuring full compliance with the Education Inspection Framework (EIF).
* Experience in training and developing coaches and trainers to deliver high-quality education.
* Strong analytical skills to interpret feedback, QAR data, and other metrics to drive evidence-based improvements.
* Excellent communication and stakeholder management skills to engage learners, employers, and internal teams.
* In-depth knowledge of DfE, Skills England, and Ofsted requirements, with a commitment to maintaining compliance.
* Ability to manage multiple projects, prioritise effectively, and deliver high-quality outcomes.
What High Performance Looks Like in this Role
At Apprentify, high performance is about delivering impact, driving innovation, and building a culture of excellence. In this role, high performance means:
* Proactive Quality Leadership – Anticipates risks, identifies gaps before they escalate, and drives a culture of continuous improvement across delivery.
* Impactful Data & Insight – Translates quality metrics and compliance data into clear, actionable insights that improve learner outcomes, customer satisfaction, and operational performance.
* Collaborative Influence – Acts as a trusted advisor to Heads of Department, Coaches, and Trainers, using strong influencing skills to embed quality standards without creating unnecessary barriers.
* Commercial Mindset – Balances rigour with pragmatism, ensuring that quality processes support growth, efficiency, and scalability rather than slowing it down.
* Raising the Bar – Delivers against KPIs with consistency, while challenging the organisation to reach higher standards of excellence.
* Innovation in Practice – Embraces technology, AI tools, and modern approaches to compliance and quality monitoring to create smarter, leaner, and more engaging solutions.
* Visible Ownership – Takes end-to-end accountability for Apprentify’s quality framework, ensuring audits, inspections, and reviews are consistently excellent and enhance our reputation with regulators, clients, and learners.
What We Offer
At Apprentify, we believe in rewarding our people for the value they bring. Benefits include:
* 25 days annual leave (plus bank holidays), increasing with length of service.
* Private medical insurance.
* Birthday Leave + Volunteer Day.
* Hybrid working with regular collaboration days in our Wilmslow HQ.
* Ongoing professional development and leadership support.
* A culture of high performance, innovation, and impact, where your contribution directly shapes Apprentify’s success.
* Enhanced family leave policies.
* Access to mental health and wellbeing support.
* Regular company-wide events and team socials.
Seniority level
* Mid-Senior level
Employment type
* Full-time
Job function
* Quality Assurance
Industries
* Education
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