Customer Service ManagerLocation: South YorkshireSalary: Circa £50,000Are you an experienced customer service professional ready to take the next step in your career? We’re working with a dynamic SME in South Yorkshire on an exciting journey of growth and improvement, and they’re looking for a Customer Service Manager to join their Senior Leadership Team.This is a fantastic opportunity to make a real impact, with plenty of scope for career progression.Key Responsibilities:Manage, coach, and develop a high-performing customer service teamBuild and maintain strong B2B client relationships at a national levelIdentify opportunities to streamline processes and improve customer experienceWork closely with the Senior Leadership Team to contribute to business strategyMonitor performance, provide feedback, and implement improvements to drive efficiencyThe Ideal Candidate:Proven experience in customer service management, in a B2B environmentStrong leadership and team development skillsFrom logistics, manufacturing, engineering or construction backgroundProcess-driven with a passion for improving efficiency and customer experienceMotivated to join a business on a growth and improvement journeyThis is a unique chance to step into a key leadership role, influence the business, and help shape the future of a successful and ambitious SME.Apply now to be part of this exciting journey.