Responsibilities
* Manages the recruitment of qualified applicants for hotel open positions and ensures that hiring standards are followed (i.e. Interviewing, reference checks, team interviews).
* Conducts new employee orientation to familiarize employees with legal, company, hotel and brand requirements. Ensures accurate completion of new hire paperwork.
* Maintains accurate and up-to-date employee files.
* Coordinates the administration of compensation and benefit programs to include wage and benefit surveys, benefits enrollment and communication, personnel action forms, and payroll changes.
* Provides direction, coaching and counseling on Human Resources issues such as performance management and employee relations.
* Communicates, interprets and implements employee services, policies and procedures, ensures consistency in application and compliance with government laws and regulations (i.e. Health and Safety, ESA, Human Rights).
* Provides assistance with the processing of appropriate worker’s compensation, work related injury and unemployment claims to ensure proper completion of required paperwork; monitors costs, participates in safety committee to help minimize potential liabilities
* Leads the Hotel Social Committee & the Joint Health and Safety Committee (JHSC).
* Maintains high level of employee satisfaction and team spirit by fostering a cooperative working climate, maximizing productivity and employee morale.
* Participates in supporting accounting functions within the hotel including WCB, RRSP, basic data entry and inventory systems.
* Works with management to accurately document and report revenue and expenses while safeguarding all hotel assets and its operations.
Record Keeping and Reporting
* Maintain all required employee injury reports and claim records, and display accident summaries and statistics in the safety center.
* Process reports and maintain records of all employee accidents.
* Administer the claims management system.
* Require an Accident Investigation Report completed for every employee accident; review and return to Department Manager where not completed.
* Compile and maintain statistical data on accident frequency, cause, and cost in order to identify trends and establish effective preventative programs.
* Disseminate all statistical data among managers and/or departments for review.
Emergency Organization and Planning
* Assist the Maintenance Manager in establishing and maintaining a complete emergency team. All maintenance and security employees are members of the Fire Emergency Organization and are the first to respond to fire calls.
* Assist in the training of employee evacuation procedures including conducting regular (at least annually) fire drills.
Qualifications
* Previous customer service, hotel experience is preferred.
* 2 years of previous Human Resource, Hotel Management or related accounting experience is an asset.
* Ability to maintain confidentiality and use discretion in handling sensitive information.
* Fluent in English communication skills both written and verbal.
* Strong attention to detail and time management skills.
* A post-secondary degree, diploma or coursework in Human Resources or a related field is an asset.
* Demonstrates strong leadership, team building and communication skills.
* Knowledge of Microsoft Office applications – Word, Excel and Power Point is essential.
* High degree of professionalism, resourcefulness and dedication.
* Certified Human Resources Professional or Certified Human Resources Leader preferred.
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