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Oversee and manage payroll processing for a portfolio of 130 clients, ensuring all payments—salaries, bonuses, and statutory deductions—are accurate and delivered on time
Take a client-focused approach to payroll, building strong relationships and providing exceptional support
Lead, mentor, and develop a team of payroll administrators, promoting a collaborative and high-performance culture
Design and implement a fully digital, automated payroll system to create a seamless and stress-free experience for clients
Stay informed on the latest payroll legislation, technology advancements, and industry best practices
Work closely with the accounting team to ensure efficient integration of payroll data into client accounting software
Develop a scalable payroll service that can be offered to businesses beyond our existing client base
Develop and launch a comprehensive HR service for clients, focused on delivering best practices in: Recruitment, onboarding, employment contracts, employee record management, HR policies and procedures, holiday and absence management and learning and development initiatives
Ensure full compliance with all relevant HR legislation, including GDPR and right-to-work requirements
Work closely with the Head of Operations on internal HR initiatives, contributing to our vision of becoming the region’s leading employer
Skills & Experience
A collaborative team player with a consistently positive and proactive attitude
Results-driven, with a strong commitment to delivering high-quality work
Confident in reviewing and signing off final payrolls with accuracy and assurance
Skilled at building strong internal and client relationships, with the ability to influence and engage effectively
Comfortable liaising with HMRC and other external bodies on behalf of clients
Solid understanding of payroll within a general practice setting
A minimum of 5 years’ experience in payroll and HR, including at least 2 years in a supervisory or management capacity
In-depth knowledge of UK payroll legislation, HMRC procedures, pension auto-enrolment, and employment law
Proficient in digital payroll and HR systems, with experience using cloud-based accounting platforms
Highly organised, with excellent communication skills and keen attention to detail
Above all, passionate about delivering an exceptional client experience that truly impresses
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