As Meeting & Events Sales Coordinator, you will be responsible for promoting and executing all Meetings & Events business within the hotel (including weddings, parties, wakes and conferences) and as an ambassador to the hotel, you will be an expert on all the facilities on offer with the ability to advise guests based on their individual needs. You will also record and process all enquiries that are made by phone, email, or face to face to ensure all guests are dealt with efficiently and in a timely manner. You will work with your teammates and liaise with the wider hotel team to ensure all leads are followed and departmental targets and individual KPI's are met.
Essential Skills
* Communication Skills: Excellent communication skills to interact with clients, vendors, and hotel staff, both in writing and verbally.
* Organisational Skills: Strong organisational skills, ability to manage multiple tasks, prioritise responsibilities, attention to detail, manage budgets and schedules.
* Customer Service Skills: Provide exceptional service, anticipate client needs, and resolve issues quickly.
* Knowledge of Event Planning: Understanding of logistics, catering, audio‑visual equipment and stay up to date with industry trends.
* Flexibility: Handle unexpected changes or last‑minute requests, think on your feet and find solutions.
Most importantly, to be successful in this role, you will be passionate about providing an exceptional guest experience and living through our brand standards.
Benefits
As part of the Aimbridge team, you will have access to industry leading benefits that include:
* Industry leading training and leadership development opportunities
* Hotel discounts portfolio wide – staff rates and up to 50% discount on food & beverage and spa
* Access to Stream – Stream up to 40% pay as it is earned and set automatic savings to support your financial wellbeing
* 24/7 access to our employee assistance programme
* Uncapped incentives to reward you for your contributions
* Staff meals on duty
* Live‑in accommodation available
* Free staff parking
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