Summary
Join a thriving GP surgery within the NHS as an Apprentice to develop your career in HR. This development role offers a unique opportunity to gain hands on experience in HR and workforce coordination while completing an approved apprenticeship qualification.
Wage
£14,722.50 for your first year, then could increase depending on your age
National Minimum Wage rate for apprentices
Training course
HR support (level 3)
Hours
Monday to Friday 9am to 5pm, shifts
37 hours 30 minutes a week
Start date
Monday 16 February 2026
Duration
1 year 8 months
Positions available
1
Work
Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.
What you'll do at work
You'll receive structured training and dedicated supervision to support your learning and professional growth. The role will focus on a range of HR-related tasks, clinical templates, locum cover coordination and annual leave administration for staff. Five days a week will be spent working on-site, one day per week will be dedicated to apprenticeship study, providing protected time to complete coursework, attend training and develop the knowledge and skills required for the qualification.
You will support day-to-day HR administrative tasks, helping ensure the smooth running of services.
Tasks will include:
* Maintaining accurate HR records
* Supporting clinical templates
* Assisting with locum cover and rota updates
* Supporting with annual leave and helping with induction for new starters and temporary staff
You will also support with the preparation of meetings and taking minutes, ensuring compliance and contribute to business continuity documentation related to staffing.
Where you'll work
THE HEALTH CENTRE
NEWGATE STREET
WORKSOP
S80 1HP
Training
Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
Training provider
MBKB LTD
Training course
HR support (level 3)
What you'll learn
Course contents
* Service Delivery: Delivers excellent customer service on a range of HR queries and requirements, providing solutions, advice and support primarily to managers. Builds managers’ expertise in HR matters, improving their ability to handle repeated situations themselves where appropriate. Uses agreed systems and processes to deliver service to customers. Takes the initiative to meet agreed individual and team KPIs in line with company policy, values, standards. Plans and organises their work, often without direct supervision, to meet commitments and KPIs.
* Problem Solving: Uses sound questioning and active listening skills to understand requirements and establish root causes before developing HR solutions. Takes ownership through to resolution, escalating complex situations as appropriate.
* Communication & Interpersonal: Deals effectively with customers/colleagues, using sound interpersonal skills and communicating well through a range of media eg phone, face to face, email, internet. Adapts their style to their audience. Builds trust and sound relationships with customers. Handles conflict and sensitive HR situations professionally and confidentially.
* Teamwork: Consistently supports colleagues /collaborates within the team and HR to achieve results. Builds/maintains strong working relationships with others in the team and across HR where necessary.
* Process Improvement: Identifies opportunities to improve HR performance and service; acts on them within the authority of their role. Supports implementation of HR changes/projects with the business.
* Managing HR Information: Maintains required HR records as part of services delivered. Prepares reports and management information from HR data, with interpretation as required.
* Personal Development: Keeps up to date with business changes and HR legal/policy/process changes relevant to their role. Seeks feedback and acts on it to improve their performance and overall capability.
Training schedule
A 100% tailored training and assessment program will be delivered to support you throughout your Apprenticeship, (14 - 18 months including endpoint assessment) topics covered include:
* Business and Customer Awareness
* Communication Skills
* Building a team
* HR legislation
* HR Functions, roles and plans
* Systems and processes
* Service delivery
* Problem solving
* Change and improvement techniques
* HR base data and info
* Resilience
* Emotional intelligence
Requirements
Essential qualifications
GCSE in:
Maths and English (grade 4/C and above)
Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.
Skills
* Communication skills
* IT skills
* Attention to detail
* Organisation skills
* Customer care skills
* Problem solving skills
* Presentation skills
* Administrative skills
* Analytical skills
* Logical
* Team working
* Initiative
* Non judgemental
* Patience