VANRATH are delighted to be partnering with a highly reputable client with the Recruitment of an Operations & Admin Associate to join a growing and friendly team based in Belfast at their Titanic Quarter Location. Location: Belfast, Titanic Quarter (office-based only) Hours: Monday - Friday, 9am-5:30pm Salary & Benefits: £26,000, free parking, private medical, hotel discounts Role Overview We are seeking an Operations Administrator to support the smooth running of a busy travel and events organisation. This role is ideal for someone who thrives in a structured environment, enjoys delivering excellent service, and is confident managing data, order fulfilment, and administrative processes. A genuine interest in sports, concerts, or live entertainment will be a great advantage. Key Responsibilities Coordinate daily operational tasks and contribute to process improvements Deliver friendly, timely support to customers and internal teams Maintain accurate, GDPR-compliant customer records and documentation Oversee order dispatch and manage communication with clients Support project work, after-sales processes, and general admin duties Update website content and assist with light front-end tasks Work collaboratively across the business to promote efficiency and teamwork Performance Expectations (KPIs) Order Dispatch Accuracy: 98-100% Dispatch Timeframe: Orders processed within 24 hours Customer Data Accuracy: 100% compliant and up to date Admin Task Delivery: All routine tasks completed within agreed schedules Candidate Profile Exceptionally organised with strong attention to detail Confident communicator with a customer-first approach Comfortable using digital systems; experience with website updates is a plus Collaborative, proactive, and motivated to improve processes Interest in sports, music, or live events is desirable For more information please reach out to Phil Doherty at VANRATH for a confidential chat about next steps. INDPD Skills: operations admin support coordinator travel events filing Benefits: Additional Benefits