Location: Ellesmere Port (fully onsite working with occasional business travel)
Contract: full-time, permanent
Hours: Mon-Thurs 0830-1730 & Fri 0830-1530 (1 hour lunch)
Salary: £45K - £50K p/a + discretionary 10% annual bonus
Interview: 2 stages - 1 virtual, 1 face-to-face
A leading organisation in the residential property sector is seeking a dedicated Human Resources Manager to provide both strategic and operational HR support across its business. This is an exceptional opportunity for you to play a pivotal role in shaping people management practices, driving organisational effectiveness, and ensuring legal compliance within a supportive and collaborative environment. With a competitive salary of £45K - £50K and based in Ellesmere Port, this position offers the chance to work closely with senior leadership, influence key decisions, and make a tangible impact on workforce capability. The role is designed for someone who thrives on building strong relationships, enjoys variety in their day-to-day responsibilities, and values flexibility in their working life. If you are passionate about employee relations, continuous improvement, and supporting others to grow, this could be your next career move.
* Enjoy a highly visible role where your expertise will directly shape HR strategy and drive positive change across the business, working closely with the Board of Directors.
* Benefit from flexible working opportunities and generous pension contributions while developing your professional skills through ongoing training initiatives.
* Be part of a knowledgeable team that values collaboration, inclusivity, and supportive leadership-ensuring you have the resources needed to succeed.
What you'll do:
As a Human Resources Manager based in Ellesmere Port with a competitive salary package on offer, you will be at the heart of delivering commercially focused HR solutions that support business objectives. Your days will be varied-ranging from providing hands‑on advice to managers navigating complex employee relations issues to overseeing robust recruitment campaigns that attract top talent. You will champion best practice by developing policies that reflect current legislation while also nurturing stakeholder relationships across all levels of the organisation. Your ability to coordinate impactful training programmes will help build workforce capability for today's needs and tomorrow's ambitions. By managing HR systems efficiently and producing insightful reports for leadership teams, you'll ensure data‑driven decision‑making remains central to business success. Working collaboratively with other departments ensures seamless processes throughout the employee lifecycle-from onboarding through to exit-while your attention to detail guarantees compliance at every step. This is an ideal opportunity if you enjoy making a difference through people‑focused initiatives within a supportive environment.
* Provide expert guidance, coaching, and support to managers on all aspects of employee relations including disciplinary matters, grievances, absence management, capability issues, redundancy processes, restructuring activities, and settlement negotiations.
* Manage complex and high‑risk employee relations cases from start to finish, ensuring outcomes are fair, legally compliant, and aligned with commercial objectives.
* Lead thorough investigations into sensitive matters and support formal hearings by ensuring procedural accuracy and consistency throughout each process.
* Develop, review, and implement HR policies in accordance with UK employment legislation and ACAS best practice guidelines while communicating updates effectively to stakeholders.
* Build strong relationships across departments to foster continuous improvement in people management practices and overall organisational effectiveness.
* Oversee end‑to‑end recruitment processes including job design, advertising roles, screening candidates, coordinating interviews, advising on remuneration packages, and ensuring fair onboarding procedures.
* Coordinate company‑wide training initiatives by maintaining the training matrix, identifying needs through performance reviews or operational requirements, and advising managers on development opportunities.
* Maintain accurate HR system data relating to employee records, contractual changes, absence tracking, benefits administration; lead improvements or implementations as required.
* Produce detailed HR reports for senior leadership teams and the Board while supporting data migration projects to ensure GDPR compliance.
* Collaborate cross‑functionally with Payroll, Finance, IT departments as well as external providers such as recruitment agencies or Occupational Health services.
What you bring:
To excel as a Human Resources Manager in this organisation you will bring significant experience working within UK employment law frameworks-particularly around employee relations casework-and demonstrate confidence when guiding others through challenging situations. Your background should include designing effective policies that not only meet statutory obligations but also promote fairness throughout the workplace. You will have honed your interpersonal skills so you can communicate clearly with everyone from new starters up to board members-always acting with empathy and professionalism. Experience using modern HR systems means you're comfortable managing sensitive data securely while producing meaningful insights for senior leaders. Your approach is proactive: always looking for ways to improve processes or enhance training provision so employees feel supported at every stage of their journey. A commitment to ethical practice underpins everything you do; confidentiality is second nature even when dealing with complex issues. Flexibility is important too-you're ready to travel if needed or adapt your schedule around business priorities-all while maintaining high standards of accuracy in every task.
* Extensive knowledge of UK employment legislation combined with practical experience applying ACAS best practice in real‑world scenarios.
* Proven track record managing complex employee relations cases-including disciplinary actions, grievances handling, absence management strategies-as well as redundancy or restructuring processes.
* Demonstrated ability to develop clear HR policies that align with legal requirements while being easily understood by stakeholders at all levels.
* Strong investigative skills paired with meticulous case management abilities; able to handle sensitive situations confidentially and professionally.
* Excellent communication skills-both written and verbal-with an empathetic approach that builds trust among colleagues across departments.
* Proficiency using HR information systems (such as COINS HR or similar) alongside advanced Microsoft Office capabilities for reporting purposes.
* Experience leading recruitment campaigns from job design through onboarding; adept at ensuring fairness throughout selection processes.
* Ability to coordinate training programmes tailored to business needs while maintaining comprehensive records for compliance purposes.
* Chartered or Associate CIPD membership is essential; ideally supported by an HR‑related degree or equivalent qualification.
* Willingness to travel within Northern and Midlands regions when required; adaptable enough to attend meetings or site visits flexibly.
What sets this company apart:
This organisation stands out for its unwavering commitment to fostering an inclusive culture where every team member feels valued and supported. Employees benefit from flexible working arrangements that recognise individual needs alongside generous pension contributions designed for long‑term security. The company invests heavily in professional development-offering access to ongoing training opportunities so you can continue growing your skills throughout your career journey. Supportive leadership ensures open communication channels are always available; ideas are welcomed regardless of seniority level because collaboration lies at the heart of how things get done here. The focus on continuous improvement means your voice will be heard when suggesting new ways forward-making it an ideal place if you want your work to have real impact within a respected industry leader known for its ethical approach.
What's next:
If you are ready to take the next step in your HR career within a supportive environment where your expertise truly matters, apply today by clicking on the link provided-your future as a valued Human Resources Manager awaits.
Robert Walters Operations Limited is an employment business and employment agency and welcomes applications from all candidates
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