Location: Hybrid (remote with occasional in-person meetings), UK
Reporting to: Managing Director (Michael Faulkner)
Hours: 3–5 hours per week
Role Overview
Always Win Limited is a startup financial software development company seeking a Volunteer HR Manager to establish and oversee core human resources functions. This role is central to building a structured, engaged, and well-supported volunteer workforce aligned with the organisation’s growth and operational goals.
The HR Manager will be responsible for developing HR systems from the ground up, ensuring volunteers are effectively recruited, supported, trained, and retained in a positive and inclusive environment.
Key Responsibilities
Recruitment & Onboarding
* Manage the end-to-end recruitment process for volunteers
* Conduct outreach to attract a diverse and skilled volunteer base
* Screen applications and support selection decisions
* Design and manage onboarding processes to integrate new volunteers effectively
Policy Development
* Develop and implement HR policies and procedures aligned with organisational goals
* Ensure policies support fairness, consistency, and compliance with relevant UK standards where applicable
* Regularly review and update HR frameworks as the organisation evolves
Training & Development
* Coordinate training initiatives to support volunteer skill development
* Identify learning needs and recommend relevant training resources or courses
* Support continuous development and role readiness for all volunteers
* Foster a positive, inclusive, and motivating volunteer environment
* Develop engagement initiatives to maintain morale and commitment
* Recognise and support volunteer contributions appropriately
Support & Guidance
* Provide HR advice and support to volunteers and management
* Assist in conflict resolution and mediation where required
* Support performance discussions and volunteer role alignment
Required Skills & Experience
* Strong leadership skills with the ability to guide, delegate, and set clear expectations
* Excellent communication skills (written and verbal) with a respectful and professional approach
* Strong interpersonal intuition and ability to understand individual motivations and needs
* Empathetic, respectful, and inclusive attitude towards all individuals
* Commitment to volunteer development and long-term engagement strategies
Education & Experience
* GCSEs in English and Maths (essential)
* A Level English or undergraduate degree in HR, Management, or related field (desirable)
* Previous HR experience (desirable but not essential)
* Professional networking opportunities within a growing startup environment
* Factual and character references upon successful contribution
* Access to relevant books, academic papers, and certified online courses
* Career development support including CV and cover letter assistance and review meetings
* Informal refreshments provided during in-person meetings with the Managing Director
* Valuable hands-on HR leadership experience in a startup environment
Additional Information
* This is a volunteer role designed for individuals seeking practical HR experience, leadership development, and exposure to startup operations within the financial software sector. The role offers flexibility and is suitable for candidates balancing other commitments.
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