Sales Customer Advisor
As a Sales Customer Advisor working at our VW dealership in Sheffield, you will be responsible for building rapport with our customers and converting enquiries into sales. You will ensure that every customer experiences the best service from entry to vehicle collection.
If you are currently in a Sales Assistant, Retail Advisor, or Sales Executive role or have been in the past, we want to speak to you. This is a fantastic opportunity to join an industry-leading business focused on your development, offering a supportive, flexible, and fun environment to thrive.
Key Responsibilities
1. Deliver outstanding customer service at all times, ensuring courtesy and integrity in interactions.
2. Establish strong, trust-based relationships with customers, ensuring transparent communication.
3. Maintain clear, accurate, and branded communication across all contact channels.
4. Set and aim to exceed departmental objectives.
5. Follow internal procedures for vehicle handovers, ensuring they meet agreed standards.
6. Adhere to all Brand standards consistently.
Qualifications
1. Experience in sales or customer service roles, with a desire to advance your career.
2. Positive attitude with a drive to succeed.
3. Customer-centric approach, aiming to surpass customer expectations.
4. Exceptional interpersonal skills to handle challenging situations professionally.
5. A valid driving license free from excessive penalties.
JCT600 offers a fast-track training course to build confidence and competence in delivering personalized, compliant sales experiences. Ongoing training and accreditation, including Vehicle Sales NVQ levels 2 and 3, are available to support your career growth.
Why Join JCT600?
We strive to be the best place to work, offering:
* Competitive salary plus bonus
* Life assurance and pension schemes
* Annual leave starting at 26 days, increasing with service
* Paid maternity and paternity leave
* Leadership and training programs
* Referral incentives up to £1000
* Service rates for colleagues, family, and friends
* Loyalty rewards and long service incentives
Our Ambition
At JCT600, we aim to be the best every day by delivering excellent customer and colleague experiences. With over 75 years of family business tradition, we value trust, diversity, and individual contributions, fostering a supportive environment where everyone can succeed. Joining us means becoming part of the JCT600 family, where your journey matters.
We are committed to equal opportunity and support diversity and inclusion in our workplace.
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