Sales Executive - Volkswagen Location: Ballymena Job Type: Full-Time Department: Sales Reporting to: Sales Manager With the development of our state-of-the-art facilities in Ballymena and the arrival of Volkswagen Passenger Cars and koda, there has never been a more exciting time to join Donnelly Group and advance your career, we can offer excellent development, industry leading pay and manufacture training. As a Sales Executive, you'll be responsible for guiding customers through the vehicle purchase journey - from initial enquiry to final handover. You'll build rapport with new and existing customers, identify their needs and present suitable vehicle and finance options. Just as importantly, you'll deliver an exceptional customer experience at every stage of the process, ensuring every customer receives the highest standard of service. About the role You will be responsible for achieving company targets, securing repeat customer business and building strong relationships. Some responsibilities will be, but are not limited to; Achieving personal and team KPIs Delivering a high level of customer satisfaction to every customer Providing expert and prompt advice to new and existing customers regarding finance and insurance products available Listening to customer requirements and providing solutions to their needs Skills and Competencies Required: Previous automotive experience. A full valid driving licence is an essential requirement for this role. A high level of IT literacy, including knowledge of MS Office Strong planning and organisational skills Excellent communication and presentation skills Ability to work under pressure Be able to work independently and also as part of a team Positive, confident, determined approach Driven to meet targets Time management skills Experience of Kerridge or another CRM system would be advantageous but not essential An industry leading remuneration package includes: Competitive Pay and Benefits Package Contributory Pension Life assurance scheme Training available to ensure continued career progression Company Health & Wellbeing package which includes membership of Kingsbridge Hospital Diamond Club 30 days annual leave Cycle to work scheme This is not an exhaustive list of duties, and the post holder will be required to undertake any other reasonable duties discussed and directed by the line manager. The company reserves the right to expand the short-listing criteria to facilitate the short-listing process. Donnelly Group is an equal opportunities employer. To be considered for this role you will be redirected to and must complete the application process on our careers page. To start the process click the Apply button below to Login/Register.