Department: Support
Reports To: Application Software Support Manager
Location: Remote
Salary: £55k - £60k /yr (depending on experience)
Contract Type: Permanent – Full Time
Role Summary
We're looking for an experienced full-stack .NET developer to join our team in a new and exciting role. This role will initially be supporting an array of clients, helping our support team to continue to provide an excellent service, whilst maintaining their award-winning systems to ensure reliability. In time, this role is expected to expand to support other additional clients as we introduce 'Managed Services' to our portfolio of service offerings. The ideal candidate will be responsible for handling escalations by our support team, developing and maintaining software applications that meet business needs and delivering exceptional user experiences.
Key Responsibilities
* Act as an escalation point for the technical support team, resolving complex issues that require advanced troubleshooting and problem-solving.
* Diagnose and resolve software-related problems efficiently, ensuring minimal disruption for customers.
* When changes are required: analyse, scope, design, develop and test fixes and updates to existing products - following Agile principles and processes, working with the customer/product owner where applicable.
* Collaborate with support staff to provide guidance and share best practices for handling technical challenges.
* Document solutions and contribute to the knowledge base to improve future support processes.
* When support demand is low, assist with other development projects, including coding, testing, and implementing new features or enhancements.
* Maintain a strong understanding of QWARE products and underlying technologies to deliver expert-level support.
Essential Skills & Experience
* Proficiency in C# .NET software development.
* Comfortable working on backend (e.g. API) web services, as well as Front-end (UX, Blazor predominantly) web services.
* Experience in cloud-based development, solutions and architectures, preferably on Azure.
* Strong understanding of software design principles, testing methodologies and Git version control.
* Strong skills in database management and familiarity with SQL or NoSQL databases.
* Excellent problem-solving and communication skills.
* Knowledge Microsoft Azure cloud services.
Desirable
* Knowledge and experience of Blazor (ASP.Net Core) development.
* Knowledge and experience of Microsoft App Services, SQL, Cosmos DB and Azure DevOps.
About QWARE
We are an award-winning provider of Cloud Solutions and Services, based in Hampshire, UK, with over 25 years of experience. We focus on delivering high-quality, cloud-first solutions to a diverse range of industries worldwide.
QWARE is recognized as an industry leader, holding accolades such as the South Coast Tech & Innovation Award for Tech SME of the Year in 2025. With a strong commitment to innovation and value add, QWARE empowers every business user to make smart decisions through innovative, scalable, and user-friendly technology.
Benefits
* Generous holiday allowance (PLUS your birthday off as an additional day off)
* Company Pension
* Death In Service Cover
* Employee Assistance Programme
* Annual Eye test and glasses contribution (for DSE)
* Company Profit share scheme
* Training options provided
* Remote working - flexible, where feasible
How to Apply
* Send your CV and a brief cover note to recruitment@qware.co.uk quoting the job title.
Please note: We’re not accepting applications submitted via recruitment agencies at this time.