We are seeking a highly motivated and results-driven Proactive Sales Executive to support the growth of our trade customer base. The successful candidate will be responsible for delivering exceptional service, identifying opportunities through data-driven insights, and implementing effective contact strategies to strengthen customer relationships and achieve sales targets.
Responsibilities:
* Develop and implement tailored sales strategies to address the needs of smaller turnover customers, focusing on maximizing the placement of pattern books in the marketplace.
* Contact customers to review performance, understand current projects, and promote collections.
* Understand customer needs to maximize sales opportunities.
* Secure future business with customers through excellent service and support.
* Develop and deliver customer contact strategies using all contact tools.
* Provide world-class customer service to maximize sales opportunities.
* Input customer feedback into CRM and collaborate with the Customer Service Team for order accuracy.
* Follow up on calls/emails and analyze performance data to inform calls.
* Submit regular reports and monitor sales performance with management.
* Complete all administrative tasks related to the role.
* Achieve personal sales targets as part of the sales team.
* Employ effective sales techniques, including upselling and cross-selling, to build stronger business relationships.
Measures of Success:
* Achieving sales budgets and year-over-year growth.
* Working within expenditure budgets.
* Number of calls and emails made daily.
* Sales success in line with budgeted plans.
Connecting with Others:
* Collaborate with sales colleagues, customers, customer service, finance, and senior management to ensure performance and relationship management.
Skills & Experience:
* Proven sales experience, preferably in call centers or mail order catalogues.
* Strong business acumen and industry knowledge.
* Experience with product knowledge and building long-term relationships.
* Self-driven, results-oriented, positive attitude.
* CRM experience and familiarity with WG360.
* Excellent verbal, written, and presentation skills.
About Us:
Sanderson Design Group is an international luxury interior furnishings company, designing and marketing wallpapers, fabrics, and interior products. With a history dating back to 1860, our brands include Sanderson, Morris & Co., Zoffany, Harlequin, Clarke & Clarke, Scion, Anstey Wallpaper Company, and Standfast & Barracks. Our purpose is "To bring the Beautiful into People’s Homes and Lives". We are proud custodians of over 160 years of design excellence and are committed to enriching interior spaces with our timeless and contemporary designs.
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