We are seeking a highly motivated and results-driven Proactive Sales Executive to support the growth of our trade customer base. The successful candidate will be responsible for delivering exceptional service, identifying opportunities through data-driven insights, and implementing effective contact strategies to strengthen customer relationships and achieve sales targets.
Responsibilities:
* Develop and implement tailored sales strategies to address the needs of smaller turnover customers, focusing on maximizing the placement of pattern books in the marketplace.
* Contact customers to review performance, understand current projects, and promote collections.
* Understand customer needs to maximize sales opportunities.
* Secure future business through excellent service and support.
* Develop and deliver a customer contact strategy using all contact tools.
* Provide world-class customer service to maximize sales opportunities.
* Record customer feedback and actions in CRM.
* Work with the Customer Service Team to ensure order accuracy.
* Follow up on calls/emails.
* Analyze performance and provide data insights.
* Submit regular reports and monitor sales performance with management.
* Complete all administrative tasks related to the role.
* Achieve personal sales targets as part of the team.
* Employ effective sales techniques to promote, upsell, and cross-sell products.
Measures of Success:
* Achieving sales budget and year-on-year growth.
* Working within expenditure budgets.
* Number of calls/emails per day.
* Sales success according to planned targets.
Connecting with Others:
* Collaborate with sales colleagues, customers, customer service, finance, and senior management to ensure performance and relationship management.
Skills & Experience:
* Proven sales experience, preferably in call centers or mail order catalogues.
* Strong business sense and industry knowledge.
* Experience with product knowledge and building long-term relationships.
* Self-driven, results-oriented, positive outlook.
* Experience with CRM and WG360.
* Excellent verbal, written, and presentation skills.
About Us:
Sanderson Design Group is an international luxury interior furnishings company, designing and manufacturing wallpapers and fabrics, along with other interior products. Our brands include Sanderson, Morris & Co., Zoffany, Harlequin, Clarke & Clarke, Scion, Anstey Wallpaper Company, and Standfast & Barracks. Since 2020, we have unified our portfolio under the Sanderson Design Group name, celebrating our rich history and future ambitions. Our purpose is "To bring the Beautiful into People’s Homes and Lives". We are proud custodians of over 160 years of design excellence, committed to enriching interiors with our timeless and contemporary styles.
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