Internal Sales Developer
Ramsbottom, Lancashire office based role
Competitive Salary + Benefits
Our vision is to Create Better Places and Futures for Everyone; Socially, Environmentally and Economically. For us, these aren’t words on paper. This is our powerful and purposeful statement that guides our actions and ignites a passion in every one of us. We’ve been paving the way since 1890. Our passion for our products and customers has made us a Superbrand that is synonymous with quality; supplying prestigious landmarks such as Trafalgar Square, while also caring for the environment and communities in which we operate.
Welcome to Marshalls Mortars and Screeds – our cutting-edge range of mortar and screed is meticulously crafted to meet every customer's diverse needs. Our products are powered by innovation and performance and guarantee exceptional strength, durability, and workability, ensuring a seamless application process and results that stand the test of time. Proudly a part of Marshalls plc, the UK’s leading supplier of hard landscaping, building, and roofing products. Join us as we build the future together!
We now have an exciting and new opportunity for an Internal Sales Developer to join our team. We're not just looking for an advisor; we're searching for a confident and influential communicator to become an integral part of our Mortars and Screeds team. If you thrive on variety, love getting customers exactly what they need over the finish line, then this could be the perfect role for you.
What’s the mission?
At our Ramsbottom office, our Internal Sales Developers are more than just a team, they’re a community. Working at the sharp end of our sales cycle, this group combines local pride with national reach, turning every conversation into a chance to showcase why Marshalls is a market leader. We pride ourselves on a culture of shared success; whether it’s brainstorming a new approach to a lead or celebrating a team win, we do it together. It’s a fast-paced environment fuelled by great coffee, better conversation, and a collective drive to be the best.
As the primary internal point of contact for customers within a designated sales territory, you will take full ownership of all requests, with a particular focus on pricing, to ensure every customer need is met. You will be responsible for creating and delivering accurate, customer-friendly quotations in a timely manner while collaborating closely with external sales counterparts to manage opportunities and accounts effectively. To drive performance, you will optimise internal resources such as CRM, Ax, and Fast-quote, ensuring streamlined account management. Additionally, you will play a key role in enhancing the customer experience by prioritising inbound calls to minimise wait times, managing email inquiries across multiple channels, and serving as the first point of contact for handling and raising customer complaints.
What are the mission-critical skills?
We're looking for someone who can hit the ground running and quickly become an integral part of the team:
1. Experience using CRM software and ERP systems (such as Microsoft Dynamics Ax) to manage customer data and sales pipelines
2. Strong ability to produce accurate pricing quotations and understand margin requirements within a fast-paced sales environment
3. Proven ability to manage high-volume email traffic and digital enquiries with speed and professional etiquette
4. Skilled at using internal sales tools (, Fast-quote) to streamline the "quote-to-order" process
5. Knowledge of working effectively with external field sales teams to synchronize account strategies and close opportunities
6. Exceptional ability to multitask and re-prioritise workloads in response to urgent inbound customer demands
7. A proactive "take-charge" attitude toward managing a designated territory
What’s in it for you?
This is a great opportunity to take the next step toward progressing in your career and joining our industry-leading company. New ideas are encouraged, and you will be rewarded with the opportunity to learn and grow, achieving your career aspiration! We don't just build paths; we pave the way for personal and professional growth. Have a look at our careers website for more information on working at Marshalls.
Benefits
8. Flexible hours: this is a full-time role, but we know a balance of home life is important
9. Guaranteed Christmas holidays
10. Development opportunities
11. 34 days per annum or the equivalent in hours (inclusive of bank holidays)
12. Health care cash plan: support with Dental, Optical, Prescription costs and many more!
13. Enhanced Maternity, Paternity, and Adoption pay and leave
14. 5% employer matched pension scheme
15. Cycle to work scheme
16. Employee discount on Marshalls and Marley products
17. Retailer discounts
18. Marshalls Wellbeing Centre – move, money & mind
19. Share purchase scheme
20. Life assurance
More about Marshalls
Our operations are organised into three distinct divisions: Landscape Products, Building Products, and Roofing Products.
Marshalls Landscape Products stands out as the leading UK manufacturer of high-quality natural stone and innovative concrete hard landscaping products. We cater to the construction, home improvement, and landscape markets, offering superior solutions.
Marshalls Building Products serves as a reliable supplier of concrete drainage products, concrete bricks, ready-to-use mortars, and aggregates.
Marley Roofing Products is recognised as a leader in the manufacturing and supply of pitched roofing systems. Our product range includes clay and concrete tiles, timber battens, roof-integrated solar solutions, and various roofing accessories.
Although divisional, we work as one Marshalls team. We're proud to have paved every location on the Monopoly Board! To find out more about Marshalls please visit our website: