Job Title: Quality Manager Salary: £55,000 per annum Location: Northfield Department: Quality Responsible for: Quality Engineers & Inspectors Job Role To maintain the quality and reliability of all products delivered to customers, whether internal or external. To maintain Health, Safety and Environmental standards on site to ensure compliance is achieved and always maintained. Duties to be Performed - Quality * Liaise with and support customers, suppliers, and the plant operations team on daily and long-term quality concerns and continuous improvement opportunities, ensuring adherence to quality standards and procedures. * Implement strategic internal quality systems to drive continuous improvement and meet customer expectations. * Maintain compliance with quality standards TS16949 and ISO14001. * Support with Internal Part Submission Warrants (PSWs), ensuring timely and accurate submission and documentation approval. * Assist the Project Team in the integration of new projects into mass production. * Use statistical techniques to analyse metrics and identify concerns or trends for improvement. * Apply problem-solving tools such as 8D, Fishbone Diagrams, and Brainstorming to address quality issues. * Manage the Quality Department within budget, ensuring departmental objectives are achieved. * Collaborate with other departments (Manufacturing, HR, Finance, Materials) to meet overall business requirements. ...