We are seeking a highly motivated and results-driven Proactive Sales Executive to support the growth of our trade customer base. The successful candidate will be responsible for delivering exceptional service, identifying opportunities through data insights, and implementing contact strategies to strengthen customer relationships and achieve sales targets.
Responsibilities:
* Develop and implement tailored sales strategies for smaller turnover customers, focusing on maximizing pattern book placements in the marketplace.
* Contact customers to review performance, understand current projects, and promote collections.
* Understand customer needs to maximize sales opportunities.
* Secure future business through effective service and support.
* Develop and deliver customer contact strategies using all contact tools.
* Provide world-class customer service to maximize sales.
* Input customer feedback into CRM and collaborate with the Customer Service Team for order accuracy.
* Follow up on calls/emails and analyze performance data to inform calls.
* Submit regular reports and monitor sales performance with management.
* Complete administrative tasks associated with the role.
* Achieve personal sales targets as part of the team.
* Employ effective sales techniques to promote, upsell, and cross-sell products, fostering strong business relationships.
Measures of Success:
* Achieving sales budgets and year-on-year growth.
* Working within expenditure budgets.
* Number of calls/emails made daily.
* Sales success aligned with budgeted plans.
Connecting with Others:
* Collaborate with sales colleagues, customers, customer service, finance, and senior management to ensure performance and growth.
Skills & Experience:
* Proven sales experience, especially in call centers or mail order catalogs.
* Strong business sense and industry knowledge.
* Experience with product knowledge and relationship building.
* Self-driven, results-oriented, positive attitude.
* Proficiency with CRM and WG360.
* Excellent verbal, written, and presentation skills.
About Us:
Sanderson Design Group is an international luxury interior furnishings company, designing and manufacturing wallpapers, fabrics, and interior products. Founded in 1860, our brands include Sanderson, Morris & Co., Zoffany, Harlequin, and others. Our purpose is "To bring the Beautiful into People’s Homes and Lives," reflecting our rich history and future ambitions. We are proud custodians of over 160 years of design excellence and innovation.
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