Job Description - Housekeeper - Embassy Suites by Hilton Birmingham (HOT0C09J)
Job Number:
HOT0C09J
Work Locations
Embassy Suites Birmingham, 2300 Woodcrest Place, Birmingham, AL 35209
Overview
Ready to take the next step in your hospitality career? Join the team at Embassy Suites by Hilton Birmingham, where southern hospitality meets the excellence of Hilton service. Located in the heart of Birmingham, our all-suite hotel offers a welcoming and professional environment for guests—and an exciting workplace for team members.
Responsibilities
As a Room Attendant, you would be responsible for cleaning guest rooms and responding to guest requests in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards:
* Clean guest rooms as assigned, including, but not limited to, making beds, cleaning bathrooms, dusting, and vacuuming
* Change and replenish bed linens, towels, and guest amenities, as needed
* Perform deep cleaning tasks, as needed
* Stock, maintain, and transport housekeeping supply cart on a daily basis
* Dispose of trash and recyclables
* Respond to special guest requests in a timely, friendly, and efficient manner
* Perform guest turn down service, as needed
Qualifications & Values
Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:
* Hospitality - We’re passionate about delivering exceptional guest experiences.
* Integrity - We do the right thing, all the time.
* Leadership - We’re leaders in our industry and in our communities.
* Teamwork - We’re team players in everything we do.
* Ownership - We’re the owners of our actions and decisions.
* Now - We operate with a sense of urgency and discipline.
In addition, we look for the demonstration of the following key attributes:
* Quality
* Productivity
* Dependability
* Customer Focus
* Adaptability
What it’s like to work for Hilton
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended‑stay suites and mid‑priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
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