Job title: Head of People, Learning & Development
Location: Sunderland SR5 (Hybrid after Probation)
Contract Type: Permanent
Weekly Hours: 37 hours per week
Salary: £55,000 - £60,000
Job Purpose
As Head of People, Learning & Development, you will provide strategic leadership across people, culture and organisational capability.
You will ensure the business has the workforce structure, leadership capability and learning framework required to deliver its growth objectives.
Operating at Director and Board level, you will translate strategy into practical people initiatives, driving performance, succession and organisational resilience.
Key Responsibilities:
People & Culture
Lead and deliver the People Strategy aligned to business objectives
Embed a high-performing, values-led and inclusive culture
Act as trusted adviser to Directors and senior leaders
Chair the People Working Group
Oversee engagement, wellbeing and EDI initiatives
Learning & Development
Develop and implement the L&D strategy
Own performance management and development frameworks
Lead leadership and management development activity
Identify capability gaps and future workforce needs
Support early careers and structured development pathways
Align development routes with professional bodies (RICS, APM, CIPD)
Manage L&D and recruitment budgets
Workforce Planning & Organisation
Lead workforce and succession planning
Support organisational design aligned to growth
Oversee recruitment strategy and senior hires
Chair quarterly capability reviews with SLTs
Governance & Risk
Ensure HR policies and practices are compliant and proportionate
Maintain oversight of people-related risk and governance
Support ISO accreditations and Investors in People standards
Ensure audit-ready documentation and compliance controls
Candidate Profile
Essential:
Senior experience in a People / HR / L&D leadership role
Proven track record delivering People and/or L&D strategy
Strong experience in leadership development and capability building
Experience advising and influencing Directors and SLT
Workforce planning and succession planning experience
Strong knowledge of employment legislation and governanceDesirable:
Experience within professional services or consultancy
CIPD Level 7 (or equivalent senior experience)
Experience supporting organisational change
If you are interested in this position and meet the above criteria, please send your CV now for consideration.
If you require any additional information regarding the position, please call Lewis at Service Care Solutions on (phone number removed) or send an E-Mail to (url removed)