Overview
Marshall Motor Group, established in 1909 in Cambridge, is one of the largest motor retail groups in the UK, operating over 130 franchise stores and representing more than 25 renowned automotive brands across 34 counties. With a vision to be the UK’s premier automotive retail group, we prioritize a people-focused culture and strive to deliver retail excellence while being recognized as an employer of choice. As part of the Constellation Automotive Group, Europe’s largest digital used car marketplace, we offer customers transparency and reliability. Join our ambitious team and be part of a company with a rich history and a forward-thinking approach.
Responsibilities
This is a full-time on-site role as a Sales Executive located in Melton Mowbray. The Sales Executive will be responsible for engaging with customers to understand their needs, presenting available vehicles and services, and providing exceptional customer service to ensure satisfaction. This role involves building and maintaining relationships with new and existing customers, managing the sales process from initial enquiry to final handover, meeting sales targets, and maintaining accurate records using company systems. As a key brand ambassador, the Sales Executive will also stay informed about product knowledge and industry trends.
Qualifications
* Strong verbal communication, active listening, and interpersonal skills for delivering excellent customer service
* Proven sales experience, negotiation skills, and the ability to meet and exceed sales goals and targets
* Organization, time management, and attention to detail to maintain accurate records and manage sales processes efficiently
* A high level of product knowledge in the automotive sector and enthusiasm for learning about vehicles
* Proficiency in using digital tools and systems for record-keeping and customer relationship management
* Ability to adapt to a fast-paced environment and collaborate with a dynamic team
* Full UK driving license is required
* Prior automotive sales experience is a plus but not mandatory
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