Delivering Gas Solutions To The British Industry. Energas is a key part of the Air Liquide Group presence in the UK. Energas are a leading service provider of cylinder gases to a variety of industry sectors in the UK, delivering a local and personal service, combined with global quality products and expert technical support. Energas supply a comprehensive range of cylinder gases to suit the needs of industry from stock. All of our cylinder gases are available in a variety of sizes, ranging from small portable cylinders through to high capacity cylinder packs. For over 60 years we have provided the best industrial gas supply and service, we continue to strive to exceed our customer’s expectations every day. We pride ourselves on offering a responsive, high quality and local service. How will you CONTRIBUTE and GROW? The primary mission of an Inside Sales Executive is identifying and acquiring new customers over the phone or via digital leads, accelerating our business development and customer touchpoint capacity. The Inside Sales Team will generate leads and sign customers in specific geographies as well as up-selling and cross-selling to dormant accounts. The current priority is generating hot leads for the Powerzones/signing them themselves or handing them over to the Outside Sales Team. The secondary mission is to manage a portfolio of existing/dormant customers: to minimize customer churn, contribute to an enhanced Customer Experience, renew contracts, to expand existing business and own and bring any customer queries to resolution. ustomer Acquisition: Receiving, generating and assessing leads Establishing initial contact Confidently presenting offers Raising quotations Following up on leads Closing deals and signing up customers Reporting Recording in the relevant company systems. Customer Management: Proactive customer management Maximising customer experience Resolving queries Portfolio price management Reporting Recording in the relevant company systems. Are you a MATCH? ESSENTIAL KNOWLEDGE AND KNOW-HOW SPECIFIC TO THE JOB Selling and negotiation skills, ideally telephone based Excellent communication skills and telephone manner Strong relationship building skills to ensure customer satisfaction Able to work to defined sales targets MANAGEMENT AND BEHAVIOUR SKILLS Positive, can do attitude with a willingness to adopt new ways of working Able to work at a fast pace under limited supervision Self starter with natural problem solving orientation Our Differences make our Performance At Air Liquide, we are committed to build a diverse and inclusive workplace that embraces the diversity of our employees, our customers, patients, community stakeholders and cultures across the world. We welcome and consider applications from all qualified applicants, regardless of their background. We strongly believe a diverse organization opens up opportunities for people to express their talent, both individually and collectively and it helps foster our ability to innovate by living our fundamentals, acting for our success and creating an engaging environment in a changing world.