Join MSI Reproductive Choices UK as an Clinical Quality Manager and help us empower individuals through access to reproductive healthcare.
* Location:Rotherham
* Contract Type:Permanent
* Hours:37.5 hours per week, includes evening and weekend work
* Salary:£42,213.23
What You'll Do
The Clinical Quality Manager plays a key leadership role in ensuring safe, effective, and compliant clinical care across MSI UKs contact-centre services. Working across telephone and digital clinical pathways, the role provides expert oversight of clinical quality, governance, and patient safety, maintaining high standards of regulatory compliance and continuous improvement.
The role works closely with the Clinical Services Matron, General Managers, Clinical Team Managers, and the Quality & Governance team to provide assurance, challenge, and expert guidance. Effective collaboration and clear delegation are essential to ensure consistent, proportionate, and joined-up quality oversight across all contact-centre operations.
Key Responsibilities:
* Clinical Audit, Compliance & Regulatory Readiness
* Incident, Complaint & Risk Management
* Quality Improvement & Performance Monitoring
* Policy & SOP Compliance
* Clinical Support, Training & Capability Building
Why Join Us?
We offer a supportive, values-driven environment where your contribution is recognised and rewarded:
Financial Benefits
* Competitive salary
* Up to 5% employer pension contribution
* Fast expense reimbursement (within 10 days)
Work-Life Balance
* 25 days annual leave + your birthday off
* Family-friendly policies
Rewards & Perks
* Long service recognition
* Discounts at 4,000+ retailers via Blue Light Card
Health & Wellbeing
* 24/7 GP access
* Employee Assistance Programme
Career Development
* Paid training and development
* Accredited apprenticeships
* Clear progression pathways
Be part of a team thats making a real difference. We offer a supportive, inclusive environment where your work directly contributes to improving lives.
To find out more about the role, please apply!
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