Job Description
At Veonet Ireland, we don’t just deliver eye care — we create experiences built on trust, compassion, and teamwork.
As our Patient Services Administrator, you’ll be the first point of contact for patients, setting the tone for their entire journey.
This isn’t just an admin role. It’s a chance to be the calm, organised presence that ensures every patient feels welcomed, cared for, and confident they are in safe hands.
What You’ll Be Empowered to Do:
1. Create a Seamless Welcome: Greet patients with empathy and professionalism from the very first interaction.
2. Keep the Flow Moving: Coordinate check-ins, appointments, and records to keep clinics running smoothly.
3. Be the Organiser-in-Chief: Maintain accurate data, prepare clinic and theatre lists, and ensure clinicians have everything they need.
4. Safeguard Trust: Handle sensitive patient information with the utmost care, discretion, and GDPR compliance.
5. Support Teamwork: Collaborate across clinical and admin teams to deliver seamless care.
6. Maintain Excellence: Ensure reception and waiting areas reflect our high standards of care.
7. Respond with Agility: Tackle ...