About itas
Itas in on a mission to deliver the perfect solution for their customers to empower them and give them the freedom to do what they do best. Trusted by our customers for over 20 years, itas has been built on referrals from customers and IT professionals that love the expert yet personal service we offer.
HR Manager
We are seeking an experienced and proactiveHR Managerto join our growing team at ITAS Solutions. In this role, you will manage the full range of HR responsibilities, with a focus on recruitment, employee relations, performance management, compliance, and fostering a positive work culture. As a key player in our organization, you will work closely with leadership to align HR strategies with business goals, ensuring the success and well-being of our employees.
Key Responsibilities:
Recruitment & Onboarding:
* Manage the end-to-end recruitment process, including posting job ads, screening CV's, conducting interviews, and making offers.
* Develop and execute an efficient onboarding process to integrate new employees smoothly into the company.
* Collaborate with department heads to assess staffing needs and ensure the right talent is in place.
Employee Relations:
* Serve as the first point of contact for employee concerns, providing guidance on workplace issues, conflict resolution, and employee engagement.
* Promote and maintain a positive company culture by organizing team-building activities, events, and fostering open communication.
* Address and resolve employee performance issues, disciplinary actions, and grievances in a fair and consistent manner.
* Confident in advising managers and handling ER cases independently
Performance Management:
* Implement and maintain performance management systems, including regular performance reviews and feedback processes.
* Collaborate with leadership to set clear performance goals, development plans, and ensure the effective recognition of high performers.
* Provide training and support to managers on best practices for conducting performance evaluations and addressing underperformance.
Compensation & Benefits:
* Manage compensation structures to ensure competitiveness within the market and internal equity.
* Administer employee benefits programs, including health insurance, retirement plans, paid time off, and wellness initiatives.
* Conduct regular compensation reviews to ensure alignment with industry standards and company budget.
Compliance & Policy Management:
* Ensure compliance with employment law, health & safety regulations, and other relevant employment legislation.
* Maintain and update the employee handbook, policies, and procedures in line with current regulations.
* Conduct periodic audits to ensure HR practices are legally compliant and follow best practices.
HR Administration:
* Maintain accurate and up-to-date employee records and HR databases.
* Oversee HR reporting, tracking, and documentation of all relevant HR metrics, including turnover, hiring trends, and training needs.
* Handle employee requests for HR-related matters such as time-off, leaves of absence, and HR policy clarifications.
Training & Development:
* Develop and implement training programs to foster both manager and employee growth and development.
* Identify areas for skill-building and create learning opportunities to support employee success.
* Partner with managers to ensure employees have the resources and support needed to excel in their roles.
HR Strategy & Business Partnership:
* Work closely with company leadership to develop HR strategies that align with overall business goals.
* Analyse HR metrics and trends to make data-driven decisions that improve the business's performance and culture.
* Lead initiatives related to employee engagement, retention, and organizational growth.
Requirements:
Education & Experience:
* Preferably Level 5 CIPD qualified in Human Resources or equivalent experience with commitment towards a professional qualification
* 3-5 years of experience in HR, ideally in a small to medium-sized business setting.
* Solid understanding of employment laws and HR best practices.
Skills:
* Strong leadership, interpersonal and communication skills, with the ability to engage employees at all levels.
* Proactive and results-oriented with a hands-on approach to problem-solving.
* High attention to detail and organizational skills.
* Proficient in HR software (e.g., payroll systems, HRIS) and Microsoft Office Suite.
* Knowledge of compensation and benefits programs.
* Ability to handle sensitive and confidential information with discretion.
* Adaptability to work in a fast-paced, dynamic environment.
* Passion for creating an inclusive, positive workplace culture.
What we offer:
* Supportive Work Environment with a hybrid model
* Competitive salary and casual dress code (uniform provided)
* 23 days annual leave, plus extra days for service, birthday, and a personal day off
* Company pension and life insurance
* Health care cash plan covering wellbeing, healthcare, discounts, and EAP
* Free flu jabs and paid volunteer time
* Regular company events