Job Description
* First point of contact for internal staff providing timely query resolution, guidance and interpretation of Company policies.
* Support and education in company procedures and use of operating systems.
* Comply with agreed Standard Operating Processes (SOPs); Service Level Agreements and Key Performance Indicators across all Human Resources administration tasks to ensure optimum efficiency, accuracy and service levels
* End to end management and resolution of client enquiries within an agreed timescale and ensuring client satisfaction.
* Database administration including maintenance of accurate employee records
Required Experience And Candidate Profile
* A minimum of 12 months HR administration experience.
* Happy to work on site 4 days a week.
* A dynamic, proactive, resilient personality who thrives in a hig pressured environment
* Confident with all Microsoft applications including Excel, Word and Outlook
* Excellent communication skills - comfortable interacting with employees ranging from operative staff through to head's of and directors.
* Studying towards a CIPD qualification would be desirable and supported but is not essential to be considered for this role
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