Established in 1955, BM Group is one of the largest steel stockholders, processors and premium partner of Architectural, Access and Safety products in the UK, with 500 employees across our divisions – BM Steel, BM Architectural, SPS, IMS, Pulmans, Barclay & Mathieson and AFG.
As part of Marubeni-Itochu Steel Inc., we operate globally while maintaining a fast-paced working environment across our depots, service centres and head office. Our people are our greatest strength, and we’re proud to foster a culture built on our core values of Innovation, Inspiration, Collaboration, Integrity and Excellence.
This roles sits within our Pulmans division.
Key Responsibilities:
* Drives new business by identification and research into new sales opportunities
* Builds and maintains contact databases
* Establish contact and develop relationships with prospects; recommend solutions
* Maintains relationships with existing clients
* Provide regular, ongoing information on new products and services
* Actively following up all quotations raised and providing feedback
* Gathering general customer feedback, market activities and competitor information
* Maintains quality service by establishing and enforcing organization standard working with all departments
* Contributes to sales team effort by meeting individual and team sales targets & gross margin targets
* Processing orders on the system and following orders through from start to completion
* Responding to internal & external emails in a timely manner
* Occasionally visit customers when necessary to promote the business and its products
Skills Required:
* Strong interpersonal and communication skills for building and maintaining customer relationships
* Proven sales abilities and experience creating quotes, processing orders, and meeting sales targets
* Organizational and record-keeping skills to manage and maintain accurate sales documentation
* Customer service orientation with a focus on understanding customer requirements
* Proficiency in relevant sales software or CRM systems is a plus
* Prior experience in steel stockholding, manufacturing, or related industries is desirable
* Ability to work effectively in a collaborative and target-driven environment