Job Title: Internal Sales Executive
About the role
As an Internal Sales Representative, you will play a key role in our sales process, following up on leads generated by our marketing team and effectively converting them into sales. You will demonstrate your exceptional charisma and interpersonal skills as you build and maintain great relationships with clients, understanding their needs and delivering tailored solutions that exceed their expectations. Your ability to negotiate and close sales deals will be paramount, as you navigate through customer objections and find solutions that align with their needs and budget. Beyond simply meeting targets, you will strive to consistently exceed expectations, going above and beyond to provide exceptional value to our clients. Your genuine excitement and knowledge of our great products will allow you to perfectly match customer needs to what we offer.
Areas of responsibility
* B2C Sales
Responsibilities
* Follow up on leads generated by our marketing team and turn these into sales.
* Build and maintain strong, long-lasting relationships with existing and potential clients.
* Conduct market research to identify customer needs, trends, and competitor activity.
* Be a true product expert and field different questions from potential customers on why they would want to sign up to The Bunch.
* Negotiate and close sales deals, handling any pushback and find customers a deal that works for them.
* Collaborate with the sales team to develop effective sales strategies and achieve sales targets.
* Prepare sales reports and provide accurate sales forecasts to the management team.
* Keep up-to-date with industry developments and market trends to stay ahead of the competition.
* Collaborate with other departments, such as marketing and customer support, to ensure a seamless customer experience.
* Always provide exceptional customer service and address client inquiries and concerns promptly and professionally.
* Contribute to the culture at The Bunch through activities outside your direct work. Attend team building events and suggest new ideas for our team socials.
Who You Are:
* Driven by Success: Youre motivated by a commission-based environment and have a hunger to achieve exceptional results.
* Customer-Focused: Youre a natural communicator with a passion for understanding and meeting customer needs.
* Organised and Proactive: Youre able to manage your time effectively and thrive in a fast-paced sales environment.
* Problem-Solver: Youre adaptable and resourceful, able to find solutions and overcome challenges.
* Sales Experience (Preferred): While not essential, previous experience in a B2C sales setting is a plus.
What We Offer:
* A salary of £27,500 gross
* Competitive uncapped Commission opportunities.
* Enjoy 25 days of holiday
* You get an extra day off for your birthday!
* Supported onboarding and training to fully engage you with your new team
* Celebrate our collective success with quarterly social events that foster team unity.
* Access the Vitality Health package to prioritise your well-being.
* Enhanced Maternity, Adoption, and Paternity Pay - we understand the importance of family, and were committed to supporting you.
* Enhanced sick pay with two weeks paid leave.
* 5 discretionary compassionate leave days (which would also cover e.g. a parent having to take a day off to care for a sick child).
* Opportunities to develop and evolve.
* Cycle to Work Scheme - enjoy the perks of a healthier commute and save on your journey.
* 3 hours available to take each month to catch up on lifes admin.
* A dog friendly office.
* A great culture.
If you require reasonable adjustments for any part of the recruitment process (including alternate formats of materials, accessible meeting rooms, etc.), please let us know and we will work with you to meet your needs.