Workplace and facilities management transforms organisations and enhances experience. We empower and enable workplace and facilities professionals to expand their potential and have rewarding, impactful careers. The company has a strong culture based on our values
We are a Disability Confident employer, Investor in People accredited, Living Wage employer. We offer charity days along with paid for social events and make efforts to reduce our impact on the planet.
We do everything we can to help save the planet
To ensure IWFM Academy products and services are delivered to meet internal and external quality standards and regulatory compliance.
You will work with internal and external stakeholders to drive the performance of IWFM Academy products through, monitoring learner data, identifying ways to enhance the learner experience and managing relationships with the Awarding Organisations that the IWFM Academy interact with to improve quality.
The role requires a quality driven and commercial person who will be accountable for training and assessment standards and compliance across IWFM Academy products.
Maintain and embed quality standards across core IWFM Academy products and services
~ Implement the IWFM Academy Centre quality management plan to ensure that all products and services are delivered in an efficient manner and meet industry and regulatory standards
~ Account manage IWFM Academy’s Satellite Centres
~ Conduct quality assurance audits and visits to ensure delivery and assessment standards are met
~ Maintain and update IWFM Academy’s policies and procedures in-line with regulatory expectations
~ Approve Trainers, Tutors and Assessors in-line with the IWFM Academy’s approval policy
~ Create and implement training delivery quality assurance processes
~ Co-ordinate the transition of new products from project phase and implement business as usual activity
~ Lead IWFM Academy’s Tailored Course Approval service
~ Maintain CPD to ensure that the latest developments in learning and regulatory compliance are adopted by the IWFM Academy
~ Knowledge of training delivery standards and regulatory compliance requirements
Extensive knowledge of adult learning principles and methodologies
Innovative thinker, creative by nature and willing contributor
Flexible and responsive approach