Overview
We are seeking an experienced and dynamic Human Resources Manager to lead the HR department of our SME. The ideal candidate will possess a strong background in human resources management ideally in a care setting, with proven skills in working with care managers. Transitions Care WM provides high-quality residential care and support across the West Midlands. We're strengthening our people function to keep our services safe, compliant and a great place to work.
Key responsibilities
Workforce planning & resourcing
* Plan headcount/skill-mix for 24/7 services; manage agency usage and budgets. Draft JDs/adverts; values-based shortlisting & interviewing.
Safer recruitment & onboarding
* Oversee full pre-employment checks: references (full history + gaps), DBS, Right to Work, qualifications/registrations.
* Offers, contracts, induction, Care Certificate pathways, personnel files
Immigration & sponsorship (if applicable)
* Maintain Sponsor Management System records; track visas/BRPs; evidence compliance.
Rostering, time & pay
* Support rota governance and WTR compliance; leave/absence administration.
* Prepare payroll inputs (overtime, enhancements, SSP/SMP/SPP) and pension auto-enrolment.
Learning & development
* Maintain mandatory training matrix (safeguarding, MCA/DoLS awareness, infection control, meds, first aid, fire, manual handling). (Care training to be created by managers and overseen by HR)
* Supervision/appraisal cycle; PDPs; procure and evaluate training. (Supervision to be completed by line managers only)
Employee relations & wellbeing
* Probation reviews; performance improvement plans.( to be completed with relevant line manager)
* Manage conduct/disciplinary and grievance (ACAS-aligned).
* OH referrals, RTW interviews, reasonable adjustments; family-friendly leave.
Safeguarding & incident support
* Ensure staff training compliance; support investigations and CQC/LA notifications.
* Embed lessons learned into policy/training.
(Any safeguarding training or compliance work to be completed by Russell or managers)
Policy, compliance & audits
* Keep HR policies current (recruitment, RTW/DBS, equality, WTR, social media, ER, data protection).
* CQC readiness: staff files, supervision/appraisal evidence, training matrices.
* Manage SARs and data retention under UK GDPR.
Data, systems & reporting
* Maintain HRIS data quality and permissions.
* Report KPIs: turnover, vacancies, agency spend, sickness, training/supervision compliance.
* ASC-WDS/Skills for Care updates.
Reward, change & stakeholder relations
* Support pay reviews/benchmarking; recognition initiatives.
* Consult on restructures/TUPE where needed.
* Liaise with regulators, LAs, training/apprenticeship providers, insurers and legal advisors.
Job Type: Part-time
Pay: Up to £26,000.00 per year
Expected hours: 24 per week
Experience:
* Human resources: 3 years (required)
Work Location: Hybrid remote in Rowley Regis B65 0LR