MAIN DUTIES & RESPONSIBILITIES
Provide a full secretarial support service to the team and other professionals.
Maintain diaries; arrange diary dates, venues, travel arrangement and hospitality.
This also includes minute taking.
Organise the office and carry out routine secretarial duties which include the development and maintenance of an efficient filing system, brought forward system, mail distribution, photo copying, binding and ensure relevant files are available for meetings.
Open and record incoming mail and direct correspondence for the Team or otherwise deal with routine items. This will include the writing and drafting of routine letters for signature.
Facilitate communication within the department by liaising with relevant staff.
Dealing with telephone calls and enquiries and taking relevant action as appropriate.
Type letters, memorandums and minutes. A high level of word processing skills will be required and the post holder will also be required to develop skills on Microsoft Office software and other computer packages as and when required.
Assist in the production of Power Point presentations required by department.
Provide administrative support in the production of policies and reports produced within the department.
Supervision of clerical staff if post requires so.
Management of stationary stock levels throughout the department using stock catalogue and non-stock requisitions so levels of stock are adequately maintained.
Update/search information on client database (Paris/Socare) as required.
Contribute to the collection and collation of statistical information on a regular basis
Operate a Petty Cash system as required and in line with policy.
ESSENTIAL CRITERIA
SECTION 1: The following are ESSENTIAL criteria which will initially be measured at shortlisting stage although may also be further explored during the interview/selection stage. You should therefore make it clear on your application form whether or not you meet these criteria. Failure to do so may result in you not being shortlisted. The stage in the process when the criteria will be measured is stated below.
Factor
Criteria
Method of Assessment
Qualifications / Registration / Experience
4 GCSE’s at grades A-C including English
or
NVQ Level 2 in Administration or equivalent
or
1 year’s relevant clerical experience
Experience of working with computerised systems and knowledge of Microsoft Office packages.
Shortlisting by Application Form
Other
Ability to work additional hours to cover leave etc.
Shortlisting by Application Form
SECTION 2 : The following are ESSENTIAL criteria which will be measured during the application / interview / test / selection stage:
Skills / Abilities
Good communication skills and telephone manner
Responsible attitude to confidentiality
Ability to work as a member of a team or on own initiative and be adaptable to change
The ability to ensure accuracy in own work
Application Form / Interview
Knowledge
Application Form / Interview
DESIRABLE CRITERIA
SECTION 3: these will ONLY be used where it is necessary to introduce additional job-related criteria to ensure files are manageable. You should therefore make it clear on your application form how you meet these criteria. Failure to do so may result in you not being shortlisted
Factor
Criteria
Method of Assessment
Experience
Shortlisting by Application Form
Qualifications
RSA Stage II Typewriting or word-processing qualification or equivalent
Shortlisting by Application Form