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Based in Derbyshire, South Yorkshire or Nottingham to cover surrounding counties
Are you passionate about building strong relationships and helping businesses grow? Do you enjoy managing and nurturing existing partnerships while identifying opportunities to expand their potential? Would you like to work for a global leader in Money Transfer that believes when money moves, better things can happen?
If you’re energized by working closely with clients, understanding their needs, and becoming a trusted partner in their success, then it’s time to join Western Union as a Field Sales Executive.
Western Union powers your pursuit.
Role Responsibilities
* Grow the business by signing, training, and activating new Western Union agents and managing business development activities with existing agents across your territory, which involves extensive travel.
* Execute plans, policies, and procedures as defined by leadership to achieve strategic objectives in a consumer-focused manner.
* Develop prospective agent opportunities, manage existing agent relationships, control agent attrition, sign new agent locations, and oversee change of ownership processes to completion and go-live.
* Gather local market competitive intelligence and build relationships with grassroots and community organisations to understand consumer needs and objectives.
* Build and maintain long-term relationships with agent partners, supporting them to optimize performance and grow their business.
* Collect daily pricing information on Western Union and competitors to ensure offerings are fair and market-aligned.
* Act as a trusted advisor by understanding agents’ needs, identifying improvement opportunities, and providing tailored support.
* Onboard new agents and support existing agents through activation, recertification, training, and integration into the Western Union network.
* Conduct daily visits to agent locations, especially high-performing or strategic sites, to strengthen partnerships.
* Monitor performance data and business trends, using insights to drive results and address operational challenges. Proficiency in Excel, Salesforce, and Power BI is essential.
* Identify and sign new business opportunities to expand the agent network in high-potential areas, improving accessibility for customers.
* Own revenue growth and productivity metrics within your territory.
* Serve as the first point of contact for agents, providing support and ensuring excellent customer service.
Role Requirements
* Previous experience in outside sales or servicing customer products or financial services is advantageous.
* Money Transfer experience is a plus.
* Strong negotiation and decision-making skills.
* Ability to build trust and confidence with agents and clients.
* University degree, higher qualification, or equivalent experience.
* This is a field sales role with approximately 80% travel.
* Full valid driving license is essential; a company car is provided.
Additional benefits include access to short-term incentives, health insurance options, accident and life insurance, and development platforms. Specific benefits vary by location and may be shared during the interview or in an employment offer.
Your specific benefits include:
* 22 days annual leave, increasing to 23 after 4 years, 24 after 4, and 25 after 5 years of service.
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