About us...
Novotel London West is the perfect base for Business and leisure. With 630 spacious ensuite rooms plus a selection of restaurants and bars showcasing fresh international flavours. Our hotel has state of the art gym facilities and 40 flexible conference and meeting rooms.
A bit about what you will do...
The MICE Sales Executive is responsible for fielding and responding to event enquiries, converting them into bookings and then planning the event in conjunction with all relevant Hotel Departments.
More about you...
* Present a professional, friendly, and efficient image of the hotel at all times.
* Prioritize all tasks related to guest comfort, satisfaction, and hotel impression.
* Build positive relationships with guests, visitors, and colleagues across departments.
* Be fully knowledgeable about all hotel facilities and services.
* Handle enquiries, check availability, provide quotes, convert bookings, and update the hotel diary system.
* Respond to all enquiries promptly and through the correct channels.
* Coordinate with departments like Accounts, Sales, and F&B to meet requirements and maximize revenue.
* Work with Revenue, Sales, and Accounts to agree on contracts and payment plans.
* Ensure accurate client invoicing and attend client meetings, site visits, or tastings as needed.
* Prepare weekly Function Sheets, assist at the Welcome Desk, handle admin tasks, and support smaller event planning.
What’s in it for you…
Competitive salary
Holiday – 28 days holiday, enhanced after 5 years of service.
But there’s more...
* Free meals on duty.
* Complimentary on-site parking is available whilst on duty.
* Discounted employee friends & family rates at Arora Hotels.
* Food and beverage discounts.
* Christmas gifts and employee parties.
* Introduce a friend scheme.
* Cycle 2 work scheme.
* UK attraction discounts @ Merlin Entertainments.
* Taste card.
* Life assurance scheme.
* Wage stream.
* Employee assistance programme.
* Arora star employee recognition.
* Long service recognition award.
Grow with us...
We are growing rapidly and with growth comes advancement opportunities. Being part of the Arora group there are exciting opportunities for career progression and development across our properties and brands.
Compensation: Competitive salary
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