Overview
To improve quality assurance and build quality within production, and liaise with other departments, ensuring sites are complying with TW designs, details and standards. Implementing support and development for site teams and trades to ensure a high standard of construction is maintained throughout the build process. Report findings, training and development requirements to the local production team and the UK Head of Production on a regular basis.
Primary Responsibilities
* Site Quality Inspections – Conduct inspections across all sites within a BU on a regular rotating basis, ensuring each visit is planned and programmed with the Site Management and/or trades.
* Complete quality reports using a phone/tablet-based app to record findings (Site Audit Pro).
* Ensure Build Quality Checklist (BQC) for the Site Management team and individual trade BQCs are complete.
* Ensure the BQC Quality Manager checklist is complete on each site when visiting.
* Ad hoc inspections of plots nearing completion to ensure HQI quality is maintained.
* Reporting – Collate and upload relevant findings, reports and photographs related to build quality, ensuring the accuracy of weekly reports to the Production team, contractors and other departments as required.
* Ensure any actions from quality reports are distributed and closed out by the relevant Site Management, Trade and/or department.
* Attend meetings with Production Directors/Managers to relay key findings which inform management strategy.
* Produce a monthly report to the Regional Board and UK Head of Production summarising quality points.
* Issue Quality Non-Conformities and follow up on actions.
* Monitor and track the progress of the business’s quality KPIs.
* Cross-Functional Working – Liaise with Site Managers and Commercial over areas of concern or material issues that may result in quality risks; liaise with Site Managers, Production Managers and Commercial regarding contractor concerns; liaise with Site Management and Technical on drawing/details issues.
* Maintain an open line of communication with the warranty provider to collaborate on potential concerns and build good relationships with inspectors.
* Meet with the Head of Customer Service regularly to understand quality concerns during the build; meet with other departments to feedback and follow up improvements; attend divisional quarterly meetings with the UK Head of Production; attend NHBC resolution meetings for technical support as needed.
* Training and Inductions – Coordinate training and development of staff on quality procedures and trade standards; conduct quality training as part of induction for new site staff and apprentices; identify training requirements and coach/site management and direct trades in build knowledge and quality; undertake Quality Inductions with new subcontractors; conduct quality training events with contractors and trades.
* Experience, Qualifications, Technical Requirements – Excellent communication skills (written and verbal); attention to detail; problem solving; time management and meeting deadlines; knowledge and experience of building standards and warranty provider requirements; previous inspection role within the house building industry; IT skills (Microsoft package and mobile apps); driving licence.
What We Offer At Taylor Wimpey
We are committed to enabling you to make a home with us. Our work matters and we aim to have a positive impact on customers and communities. Benefits include retail discounts, company-funded life insurance, private healthcare, a quality pension scheme with company contributions, a discounted house purchase scheme, car leasing, and share plans. You can tailor your benefits package (e.g., extra annual leave or dependants cover). We support growth and development through professional training and opportunities to fulfill career goals.
If you want to do work that matters and build a lasting career, make a home at Taylor Wimpey.
Inclusivity
As a Disability Confident Employer, Taylor Wimpey is committed to a diverse and inclusive workforce. We guarantee an interview to applicants who declare a disability and meet the minimum role requirements. We invite all to join our diverse and empowered team.
Internal Applicants
Please inform your line manager if you wish to apply for this role.
Job Details
* Seniority level: Mid-Senior level
* Employment type: Full-time
* Job function: Quality Assurance
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