Our international client is looking for a CloudCX Chatbot Developer to join their team for a 12-month freelance B2B contract with a high chance of extension. This is a hybrid in Bristol or London, and you would need to be on-site 3 days a week.
Project details
* Position: CloudCX Chatbot Developer
* Contract type: Freelance B2B.
* Contract Length: 12 months
* Location: Hybrid in Bristol or London
* Languages: English
Key Responsibilities
* Design, develop, and deploy chatbots using the Genesys CloudCX platform to automate customer interactions across multiple channels
* Collaborate with cross-functional teams to understand business requirements and design chatbot workflows that meet customer needs
* Implement natural language processing NLP capabilities to enable conversational interactions and enhance user experience
* Integrate chatbots with Back End systems, APIs, and third-party services to provide seamless end-to-end solutions
* Continuously optimize chatbot performance and functionality based on user feedback and analytics insight
Desired Skills and Experience:
1. Solid experience developing chatbots or virtual assistants using the Genesys CloudCX platform or similar technologies
2. Proficiency in pr...