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Quality manager

Cheltenham
Compleat Food Group
Quality manager
Posted: 11h ago
Offer description

Join Our Technical Team at The Compleat Food Group!
Were excited to offer an incredible opportunity for a Quality Manager to join our dedicated and professional Technical team in Doncaster!

Who We Are:
At The Compleat Food Group, we're on a mission to create delectable food that not only brings joy to your taste buds but also extends love to our planet. We fondly refer to it as 'Food to Feel Good' because we believe in savouring every bite whilst making a positive impact.

Our team of over c.6,500 remarkable individuals forms the core of all that we undertake. Their genuine passion drives the creation of delectable products for UK consumers, prominent retailers, and our thrilling market-leading brands such as Wall's Pastry, Squeaky Bean, and Unearthed.

Role Details:
Working Hours: Monday Friday, flexible hours
Role Type: Permanent, Full Time Role
Location: Thorne, Doncaster
Salary: Up to £36,400

Your Duties Will Include:
Lead and manage the Quality Assurance team across all shift patterns
Chair shift handovers and quality meetings; attend daily operations meetings
Plan and allocate resources to meet production targets within defined parameters
Manage plant shutdowns to ensure food safety standards, including low micro and gluten-free compliance
Implement, monitor, and review quality systems to meet agreed safety and quality standards
Track, analyse, and present technical KPIs weekly to drive continuous improvement
Support operations through daily meetings and regular factory walkabouts
Ensure GMP, CCP, and internal audits are completed as scheduled
Maintain compliance with company policies and procedures, taking corrective action where required
Lead investigations into incidents, non-conformances, and customer complaints in a timely manner
Manage site logs and reporting systems (stock on hold, foreign bodies, non-conformance, GMO)
Support consumer complaint investigations, cleaning validations, and annual allergen validations
Oversee monthly traceability exercises to completion
Collaborate cross-functionally (engineering, production, warehouse) to drive quality standards
Participate in customer and BRC audits
Coordinate pest control activities and related review meetings
Maintain Quality Assurance Standards documentation
Attend HACCP and Gluten-Free team meetings
Support the Technical Manager and carry out ad hoc investigations and duties

About You:
Experience in a Quality Supervision / Management role within food manufacturing
HACCP Experience (Level 3+)
Food Safety (Level 3 +)
Internal Auditing Experience including BRC and Retailer auditing experience.
Customer focused
Excellent organisation skills and the ability to prioritise individual and team workload
Familiar with global Food Safety Standards BRC V8 +TESCO TFS and other retailer standards
Pragmatic approach to problem solving
Knowledge of microbiological requirements, transfer roues and controls
Knowledge of retailer requirements, alerts and technical documentation
High level of computer system packages (excel, word)
Up to date knowledge of food legislation and its interpretation

Why Join Us?
At The Compleat Food Group, we believe our people are the heart of our success. Thats why we offer a wide range of benefits designed to support your lifestyle, wellbeing, and career growth:

Financial & Lifestyle Benefits
Salary Sacrifice Schemes - including Electric Vehicles, Home & Tech, Cycle to Work, and SMART Pension
Holiday Discounts via our online retail platform
Access to enhanced retail discounts online and in-store
Free product handouts across our sites, so you can sample and enjoy our delicious products first hand
EV charging points - available at selected sites

Health & Wellbeing
24/7 access to GroceryAid for free financial, emotional, and practical support
Physical Wellbeing Hub - free on-demand exercise classes, gym discounts
Free diet & nutrition advice with access to thousands of healthy recipes
Online wellbeing support - from mindfulness to lifestyle resources
Financial wellbeing tools - including mortgage calculators, budgeting tools, and financial aid

Career Growth & Development
Access to a personalised online learning platform (LMS)
Formal and informal training opportunities tailored to your role
Performance Development Plans and regular Career Conversations
Company Mentoring Scheme to add depth and really support your career journey
Recognition through Club Compleat rewards

Community & Culture
2 paid volunteering days per year to give back to causes that matter to you
Charity initiatives and fundraising events
Team socials to connect and celebrate together
Employee networks & support groups - including Women @ Compleat
New baby gift for new parents

The Compleat Food Group fosters an inclusive, respectful culture where everyone feels safe, supported, and valued. We welcome diverse talent, knowing it drives exceptional results and a better workplace.

We are committed to Fairness, Equity, Inclusivity, and Respect, we ensure all colleagues can thrive by bringing their whole selves to work. As an equal opportunitys employer, we provide all the support you need to succeed.

Contact us with any questions about Diversity & Inclusion or accessibility during the application process.

Recruitment Agencies:
We have a small, active and trusted Preferred Supplier List to assist us if required. We do not acknowledge any speculative CVs or unsolicited candidate introductions. We only accept CV submissions for roles released to you directly by our Talent Acquisition team.

REF-227 563
TPBN1_UKTJ

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