Job Description
Service Desk Manager, IT Support COR7354
This is a great opportunity for an experienced IT Service Desk Manager, looking for a varied role within an enterprise, multi-site environment that offers structured career progression and development.
The Role
Working in a sector that is truly rewarding, the Service Desk Manager will combine hands-on technical skill with leadership ability, to manage a service desk team responsible for providing a true support service to approximately 3,500 staff spread across various sites throughout the Home Counties.
Working from home 3 days a week and in the Lincoln-based head office for the rest of the time, the Service Desk manager will also need to be willing to travel to additional sites from time-to-time as required.
Benefits
1. Up to 28 days’ holiday
2. 6% pension contribution
3. Life assurance
What do I need?
4. Experience of managing an IT service desk function and the processes associated with it
5. Experience of creating and managing against SLAs and KPIs
6. Strong hands-on technical knowledge and skills with regards to supporting IT systems such as Windows Desktop, Office 365, Active Directory, DNS, Citrix and Group Policy
7. Any experience of providing IT support within the healthcare sector would be beneficial
I want to do that!
If you have any questions or would simply welcome a chat about this excellent Service Desk Manager role and company, just call me or drop me an email, as I’d love to hear from you! If, though, you think this role could be right for you and you’d like to learn more, then please apply now!
Service Desk Manager, IT Support
Corriculo Ltd acts as an employment agency and an employment business.
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