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Co-op
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Job Views:
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Posted:
06.06.2025
Expiry Date:
21.07.2025
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Job Description:
Closing date: 05-06-2025
Customer Team Leader Location: 12 Market Square, Stonehaven, AB39 1BE Pay: £13.65 per hour Contract: 25 hours per week + regular overtime, permanent, part time Working pattern: Varied shifts including early mornings (from 6.00am), afternoons, late evenings (until 10.00pm) and weekends, to be discussed at interview
Full, paid training provided. You can now apply for this role using your mobile device (no CV needed!)
You must be aged 18 or over to be a customer team leader at Co-op, as you’ll need to authorise age-related sales.
We’re looking for Customer Team Leaders to join our team at Co-op.
When you join Co-op, you’ll get dedicated support to help you grow your career, as well as benefits including 36 days holiday, a pension with up to 10% Co-op contribution, access to virtual healthcare services, and a 30% discount on all Co-op products in our stores.
As a Customer Team Leader, you’ll be part of a friendly team dedicated to helping our customers. You will lead the store team, coaching and supervising Customer Team Members, deputising for the Store Manager, and performing tasks like restocking shelves and cleaning spillages.
At Co-op, we focus on fairness and community. We support your wellbeing and life events with comprehensive policies.
Responsibilities include:
* Providing friendly, helpful service and managing challenging situations
* Developing your team through coaching and fostering an inclusive culture
* Ensuring store safety, legality, and operations
* Managing stock accuracy and diligence checks
* Supporting HR processes and deputising for the Store Manager
* Introducing new products and services, encouraging feedback
* Engaging with the local community and supporting community plans
Ideal candidates will have:
* A genuine care for customers and members
* Leadership and support skills, with shop floor experience
* People skills and relationship-building ability
* Organisational and problem-solving skills
* Desire to learn and develop leadership skills
* Flexibility to work various shifts
Why work at Co-op?
* Paid training and personal development support
* 30% discount on Co-op products and 10% on other brands
* Pension scheme with up to 10% employer contribution
* Wagestream for early access to earnings
* 36 days holiday including bank holidays
* Virtual healthcare services
* Employee assistance services
* Rota sharing in advance
* Cycle-to-work scheme
Inclusive workplace: We welcome applications from everyone and support diversity. We can make reasonable adjustments for disabilities and are part of the Disability Confident scheme. We will ask if you'd like to be considered under this scheme during application. We also offer online assessments as part of the process. We may remove the vacancy before the closing date if needed. #J-18808-Ljbffr