The HR Manager role will be based in the Employment, Policy and HR Services pillar at Isio Group Limited, working across the full HR lifecycle, and will report into the Head of HR Services. Our team provides both SME specialist advisory and administrative HR services to the business which underpins our overall people strategy and vision. We are a busy team covering operations to support our people from entry level to partner. We are consistently looking for service improvements based on our internal client expectations across the business. The Employment, Policy and HR Services team pro-actively manage our people operations and risk by: Providing SME advice and support Developing inclusive and forward-thinking policies Producing and reporting on metrics to identify trends Having accountably for the HRIS and process improvement Oversight of the People risk governance framework Actively managing the employee lifecycle Management of colleague wellbeing and absence The HR Manager will work with the business on the people agenda across a range of service lines (Actuarial and Consultancy, Investment, Wealth and Private Office, Pensions Administration, Employee Benefits, Central Functions) as well as relevant HR colleagues, including HR Business Partners. This role will have line management responsibility of more junior colleagues and can be based in our Belfast or Manchester city centre office with a hybrid workstyle. Role and Responsibilities: This role will have the following key responsibilities: Specialist HR advice: Work collaboratively with HR colleagues in the Employment, Policy and HR Services team, and the wider HR function, to help develop and drive operational excellence, ensuring HR services provided are fit for purpose, client focused and progress the overall People agenda Provide expert HR employment law advice to the business and HRBPs as and when required, acting as trusted advisor on complex and/or high-risk people cases and ensuring HR policy is implemented consistently and effectively and is compliant with new and updated legislation across the UK Review and create HR policies and people-centric frameworks which underpin business growth, a high performing culture and seek to embed Isios purpose and value proposition Review and interpret data and articulate trends to the business, informing and influencing future policy development and enhancements Ensure employment records on the HRIS are accurate and up to date Have a robust understanding of ER case management and have substantial experience of managing complex, challenging cases independently Provide governance on and specialist advice to the business on terms and conditions of employment and knowledge share best practice Support the Head of HR Services as and when required, including collating data for the business Pro-actively manage and lead on People M&A processes and activity, TUPE Consultations and strategic integration and management Proactively manage employee wellbeing and associated referrals and assessments and support Business Relationships: Build and maintain strong working relationships with internal clients / stakeholders including local partners and client facing staff, and HR colleagues, providing support, trusted advice, and challenge Act as a trusted SME advisor to leadership teams and HR colleagues on change management initiatives such as organisational design, restructuring Feed into the J,M,L process in conjunction with HR colleagues and stakeholders across the business Support Recruitment, by reviewing offer letters and contracts and ensuring they are compliant and accurate before issue Work closely with other HR Pillars, including Talent Acquisition, Reward and HR Business Partnering Apply HR and business knowledge evidencing appropriate decision-making skills in support of the wider business Qualifications Required: CIPD qualified (L7 ideally) Experience Required: Generalist Employee Relations skills extensive Employee Relations experience is essential and a robust knowledge of UK employment law Communication skills the ability to interpret complex HR information and outcomes in a focused, simple and commercially relevant manner. In addition, delivering business strategies and change programmes will require you to talk to stakeholders from around the business. As such, you will need to be able to present effectively to different levels of seniority Management style you will be working across all areas of the business so must have the ability to flex approach aligned to business need Industry experience professional services or financial services experience is a requirement to offer a robust and value add HR service Experience to manage and lead on People M&A processes and activity, TUPE Consultations and strategic integration and management Ability to work at pace and in ambiguous circumstances with strong attention to detail and the ability to prioritise workload Strong risk management, demonstrates excellent understanding of employment frameworks with the ability to advise, challenge and coach stakeholders to achieve commercial outcomes Leadership is important as you will be working with senior leadership to deliver business strategy. As such, you must be able to lead the daily operations of the business, and also on specific projects Strong organisational skills including proven ability to prioritise work effectively, as part of a team as well as independently HRIS experience is essential. Power BI and MS Office knowledge is desirable You can find out more about Isio and the benefits we offer on our careers website. We have offices across the UK and many of our roles offer a hybrid, flexible approach to work to help create a work-life balance that works for you. Isio Group is an equal opportunities employer and we welcome applications from all suitably qualified candidates. If you think you may require a reasonable adjustment to be made for any reason at any stage of your recruitment process, please ask.