Quality Manager Palmers Green, London (N13) Salary up to £48,200 + 10% Bonus Monday-Friday At ALPLA, we stand for high-quality plastic packaging throughout the world. Around 22,000 colleagues produce quality packaging for foodstuffs, cosmetics and industrial cleaning brands for many blue-chip clients across 182 ALPLA sites in 45 countries Purpose We are seeking an experienced and driven Quality Manager to lead our Quality function. This role is critical in ensuring that all products meet customer specifications, regulatory requirements, and industry standards. You will be responsible for managing quality processes, leading a team, and driving continuous improvement to enhance product quality and customer satisfaction. Key Responsibilities: Quality Manager * Lead, coordinate, and motivate the Quality team to consistently meet customer requirements * Drive strong communication and engagement within the team to improve quality performance and reduce customer concerns * Ensure all QC facilities and equipment are maintained to required standards, including calibration tracking and renewals * Oversee visual inspections, measurement, and functional testing in line with standard procedures * Manage non-conforming products and raw materials, ensuring proper control and reporting * Investigate customer complaints and implement effective corrective and preventive actions * Conduct internal audits and s...