Reboot Recruit is seeking a Service Desk Manager in Birstall, UK, with a focus on leading a support team to deliver high-quality IT solutions. The role includes managing team performance through metrics, overseeing operational excellence, and ensuring exceptional client satisfaction in a hybrid working environment. Candidates should have at least 5 years of service desk experience, team management abilities, and a strong grasp of SLA and KPI metrics. Benefits include private healthcare and a dynamic workplace culture.
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