Job Details
* Job Title: Internal Sales Executive / Customer Service Sales Agent
* Location: Halifax, West Yorkshire (HX3) – 100% Office Based
* Job Type: Full-Time, Permanent
* Working Hours: Monday to Friday 8:30am to 5pm
* Salary: Competitive & Negotiable plus 10% Guaranteed Company Bonus plus Further Bonuses subject to Company Performance + Benefits including 23 Days Annual Leave plus Bank Holidays
Job Overview
We have a fantastic new job opportunity for an Internal Sales Executive / Customer Service Sales Agent who has a friendly, professional and helpful approach when selling to customers and who’s team orientated with excellent communication skills.
Established since 1987, the company strives to make life easy for architects, designers and specifiers by presenting products with clear and easily understandable performance criteria. Our aim is to be instructive and helpful to our customers, whilst also being innovative and progressive in our services.
Working as an Internal Sales Executive / Customer Service Sales Agent you will support the business in assisting our customers with general enquiries, product information, quotations and orders using email or phone. As an Internal Sales Executive / Customer Service Sales Agent you will need to be personable and helpful, going that extra mile to support your customers whilst working in a timely manner with a high level of accuracy.
About Us
Hanson Plywood specialises in sustainable and innovative timber panel products. We offer a comprehensive range of products including various types of plywood, OSB, MDF, HDF, hardboard, chipboard, blockboard, timber panels, door blanks, flexible panels, and decorative panels to commercial organisations.
With a long-term commitment to sustainability, we work closely with global suppliers to uphold high environmental and ethical standards. Our structure allows us to stay agile, value‑focused, and concentrated on building meaningful, lasting relationships across the business.
Duties
* Managing the Sales team inbox, handling incoming queries from our varied customer base, with precision in a timely manner
* Advising customers on product options, specifications and availability either on the phone or via email
* Preparing and processing quotes and sales orders on our custom‑built system
* Supporting our Product Managers with purchasing activities and liaising with suppliers on queries
* Providing general administrative support within the office and with customers
Candidate Requirements
* Demonstrates initiative and self‑motivation in managing responsibilities, while remaining collaborative and team orientate
* Strong proficiency in Microsoft Office applications, particularly Word, Excel and Outlook
* Consistently presents a professional manner in appearance, language and behaviour
Desirable
* Experience in internal sales, sales administration or a customer facing role
* Familiarity with wood / panel‑based products
* Confident communication skills both with colleagues and customers
How To Apply
To be considered for this job vacancy, please submit your CV to our Recruitment Team who will review your details.
JOB REF: AWDO-P14382
NO AGENCIES PLEASE
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