We have a vacancy for an enthusiastic, self-motivated Quality Manager who can lead and monitor quality aspects within the rapidly expanding Hertfordshire and West Essex (HWE) Blood Sciences service at Health Service Laboratories (HSL).
This is an exciting opportunity to join the team during department transformation with 3 different hospital trusts.
The location for the role will begin at Hemel Hempstead Hospital laboratory and transfer to the new HWE Hub in Croxley Park when it opens.
Main duties of the job
The post holder will have postgraduate qualifications in Biomedical or Life Sciences and significant experience as a quality lead in a Blood Sciences laboratory, including UKAS accreditation and HTA Inspections. Good organisational and communication skills are essential.
Main duties include administration, monitoring & implementation of the Quality Management System (QMS), overseeing quality & compliance activities, QMS training across the group, and assisting in organising and chairing departmental Quality Management Group meetings.
About us
* Training and development opportunities: Supporting professional development
* Annual salary review: No banding restrictions; as a private company, we can negotiate salaries based on experience, with no band ceiling.
* Discounted gym membership: Corporate gym scheme with Better Gyms
* Cash healthcare plan: Cashback on healthcare costs including dentist and opticians
* Sick Pay Entitlement: 5 paid days in the first year, 20 days thereafter
* Permanent Health Insurance and Death in Service Cover
* Life Assurance: Salary continuation for long-term illness
* Employee Assistance Programme: Supporting staff wellbeing
* Season Ticket Loan Scheme: Interest-free loan for annual travel tickets
* Perkbox: Access to staff discounts and perks
* Company Pension Scheme: Contributions increase with service
* Annual Leave: 28 days
* Flexible working hours: Support for shift patterns and schedules
Job responsibilities
Administer and monitor the QMS within the laboratories, oversee local quality activities in accordance with accreditation/regulatory bodies (e.g., UKAS, MHRA, GXP), and ensure compliance through documentation, audits, and incident management.
Responsibilities include maintaining the quality manual, ensuring document control, responding to inquiries, supporting staff training, and participating in continuous improvement activities. The role also involves monitoring compliance levels, supporting harmonisation of processes, and ensuring health and safety procedures are followed.
Person Specification
Qualifications
* First degree in Biomedical or Life Sciences
* Qualification in Quality Management or equivalent experience
* Registration with HCPC is desirable but not essential
Experience
* Significant experience as an HCPC-registered Biomedical Scientist in a Blood Sciences laboratory
* Experience leading laboratory inspections and audits
* Experience in incident investigation, root cause analysis, and CAPA management
Skills and Abilities
* Excellent communication skills
* Interpersonal skills
* Ability to work independently and in a team
* Numerate with proficient Microsoft Office skills
* Concise report writing and attention to detail
Disclosure and Barring Service Check
This role requires a DBS check due to the nature of the work.
Salary up to £56,000 DOE, inclusive of HCA.
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