We're recruiting a Branch Sales Executive to join a busy and customer-focused trade branch in Derby. This is a highly front-facing retail and trade role, ideal for someone who enjoys building relationships, delivering excellent service, and working in a fast-paced sales environment.
As a Branch Sales Executive, you'll be the first point of contact for trade and retail customers, representing the branch on the trade counter, supporting sales activity, and ensuring every customer receives a professional, knowledgeable and friendly experience. Your key focus will be serving trade and retail customers face-to-face and over the phone, supporting branch sales performance and day-to-day operations.
Key responsibilities:
1. Providing exceptional customer service on the trade counter
2. Driving trade counter sales and supporting branch sales targets
3. Generating quotes, processing orders, and identifying sales opportunities
4. Confidently advising customers on products, availability, pricing and lead times
5. Processing card and cash payments accurately, following cash control procedures
6. Maintaining strong product knowledge, including new and existing ranges
7. Supporting stock control, deliveries, and goods-in processes
8. Keeping the branch front-of-house, displays and point-of-sale areas tidy and professional
9. Working closely with the Branch Manager and other internal teams...