Ever wanted to run your own department—your way? Our client is looking for a hands-on Customer Service Manager to lead and shape a new department from scratch. you will take full ownership of the customer service journey from cradle to grave. Our client would also consider experienced Customer Service Coordinator looking for a step up into Management. Ideal Candidate ✅ Experience in customer service within construction or housebuilding, ideally with exposure to site handovers and defect management. ✅ Confident communicator who can liaise with subcontractors, coordinate phased handovers, and follow up on outstanding works. ✅ Organised and proactive, able to travel to sites across the South East Please note: Applicants must hold a current UK Drivers licence