Alexander Steele are delighted to continue working exclusively with a global food manufacturer on an exciting role! Our client is looking for a Food Technologist to join them on a 12m FTC at their site in Leicestershire. This is an excellent role for someone who is looking to take a step up in their technical career.
On offer:
* A salary of £35,000 + bonus
* Enhanced pension
* 33 days holiday inclusive of bank holidays
* Healthcare options
* Working Monday to Friday with 3 days a week WFH
* Excellent career development opportunities
The role:
Reporting to the Head of Technical, the Food Technologist will support the Technical Account Manager in managing all technical aspects of large customer accounts and will have sole responsibility of a specific customer account as agreed with the Technical Director.
Tasks will include:
* Product specifications: Creating, maintaining and updating all customer specs accurately.
* Customer complaints: Acknowledgement and recording of customer complaints, informing the necessary departments of the complaints, Agree up action to be taken in conjunction with TAM, Respond to customer in agreed time-scales, produce complaints report for meetings.
* Customer interaction: Work with TAM and colleagues to ensure customers are replied to on matters such as label approvals, specification information, completion of questionnaires and general queries
* Audits / Customer visits: Support TAM with audits, customer visits and provide audit reports
* Analysis and Testing: Prepare samples and sent to laboratories
* Administration and database: Maintain product information database and ensure databases are updated in a timely manner
The candidate essentials:
* Have a degree in food or the equivalent in experience working within food manufacturing
* Experience dealing with UK Retailers or food service is desirable
* Experience working with specifications
* Good interpersonal skills dealing professionally with contacts both within and outside of the company
* Ability to work on own initiative
* Computer literate (Microsoft word, excel and PowerPoint)