Main Purpose of Role
We have an exciting opportunity for a Sales Executive to join our Scotland region, initially supporting at our Westwood Park development in Glenrothes. The Sales Executive will work Thursday to Monday, providing a professional service to all our customers and potential customers, with the aim of achieving sales and financial targets on the allocated development and contributing to customer satisfaction. They will support customers through the buying process both in person at the sales complex and via telephone and email. Maintaining contact with customers through updates on promotions and keeping existing customers informed about build, sales, and progression are key responsibilities. The Sales Executive will ensure follow-up procedures are adhered to and respond to all customer complaints and issues. They will work closely with the Sales Manager to meet targets, close sales, and process deposits within set guidelines, collaborating with third parties such as banks, solicitors, and estate agents to ensure timely completion of each sale. Additionally, they will be responsible for opening the show home, organizing the presentation of the Sales Information Centre, Show Home, and Landscaping, including signage and cleanliness.
HS&S Responsibilities
To take care of your own health and safety and that of others affected by your work, adhering to Keepmoat Health, Safety, and Sustainability standards.
Skills, Knowledge & Experience
We are looking for someone who aligns with our core values at Keepmoat; they should be passionate about customer service and possess strong initiative, drive, and enthusiasm to work within Centre of Excellence guidelines. Proven experience in a similar sales role, utilizing negotiation skills to build customer relationships, is essential. The candidate should be collaborative, with excellent communication skills, capable of interacting with diverse groups of people. They should adopt a straightforward, honest, open, and friendly approach with customers. Being open-minded, flexible, and creative with a progressive mindset and the ability to see the bigger picture are also important qualities.
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