Do you have a passion for all things weddings? Are you a sales and target driven individual? The important stuff: Bonus potential of up to £2,500 per year Free health club membership (T&Cs apply) Discounts across golf including membership, guest rates, green fees, buggies and clothing Discounts across The QHotels Collection Family & Friends discounts in hotels across The QHotels Collection Support with training & professional qualifications, including course fees! Various learning & development available Access to an Employee Assistance Program – Hospitality Action Refer a friend scheme FREE parking AND……much, much more! What will I do? This is a pivotal role within the hotel, as you will be the first impression many of our wedding couples have. You will be responsible for managing wedding enquiries from initial contact through to confirmed bookings, building strong relationships with couples and guiding them through their wedding journey with confidence and care. You will play a key role in bringing wedding visions to life while maximising revenue opportunities through strong sales conversion, proactive promotion of the hotel and its wedding offerings, and identifying opportunities to upsell. Working to agreed KPIs and targets, you will ensure exceptional customer service at every stage while representing the hotel professionally and passionately. Is this the role for me? At least one year’s experience working with weddings is essential Previous experience in a sales related role, ideally within hospitality KPI and target driven Strong customer service skills Ability to multitask and think outside the box, come up with ideas to maximise opportunities Curious to find out more? Dunston Hall Hotel, Spa & Golf Resort is located in Norwich and is 4*, 166-bedroom property. Our hotel has beautiful garden views with an 18-hole golf course and the dining options include the Brasserie restaurant, Bunkers bar and a terrace bar, and we offer afternoon tea as well as private dining and meetings and event spaces. The leisure facilities include a gym, pool, sauna, steam room, and a relaxing Elemis spa. The QHotels Collection are proud to be a Disability Confident employer and we are committed to diversity, inclusion, and equal opportunities for all. We believe everyone should be treated equal so should you require any reasonable adjustments to any stage of the recruitment process, please do not hesitate to let us know so we can make the changes accordingly. The QHotels Collection proudly supports the UK Armed Forces and have signed the Armed Forces Covenant achieving the Silver Award.